Customer Service Sales
Resume:
Patricia Davis
*** ******* *******, *******, ** *7330
***********@*****.***
Skills and Abilities
Connexus
Datatel
MIND
ATRS
Access
SQL
Excel
Word
Powerpoint
Publisher
Windows NT
Windows XP
Windows 2000 Professional
Windows Vista
Windows 7
Windows8
Internet
Outlook
Alpha/Numeric Data Entry
Typing/Keyboarding
Multi-line phones
Filing
Copying
Faxing
Labeling
Scanning
Printing
Report Generation
Formatting Spreadsheets
Graphs/Charts
Customer Service
Retail Sales Experience
Medical Terminology
Education and Training
Present Office/Medical Office Administration, Central Carolina
Community College, Sanford, NC
2006 Bioworks, Central Carolina Community College, Sanford, NC
2002 Pharmacy Technician, Central Carolina Community College, Sanford, NC
1992 Business Administration, Central Carolina Community College, Sanford,
NC
1980-81 Business Administration, Central Carolina Community College,
Sanford, NC
Work History
Walmart Pharmacy, Sanford, NC and Wilmington, NC
Certified Pharmacy Technician
01/2002 - Present
Input customer, doctor, insurance and prescription information into
Connexus database, fill prescriptions, make compounds, order out of stock
medications, log in drug deliveries, answer multi-line phones, customer
service and sales.
Central Carolina Community College, Sanford, NC
Administrative Support/Work Study Program
02/2013 -05/2014
Was in a work study program under the administrative assistant helping the
nursing, student development, medical assisting, veterinary technology, and
special populations departments doing filing, data entry, researching
students in Datatel, organizing, purging, shredding, and various
projects/assignments.
Kelly Services/Wyeth Biotech (presently Pfizer), Sanford, NC
Scientific Data Analyst
08/2007 - 12/2008
Entered and/or verified present day and historical data from batch records
into the MIND database using information from batch records, Excel files
and LiveLink database and researched and input correct or missing
information.
Volt Services/Caterpillar, Sanford, NC
Computer Operator Data Analyst
03/2007 - 06/2007
Retrieved and entered defect data into the ATRS database and exported it to
Excel format for analyzing, graphing, charting, and report distribution via
email to various departments, managers and personnel, entered data into the
CDIM database, closed out corrected defect data and made daily/weekly
progress wall charts for employee viewing.
Kelly Services/Wyeth Biotech (presently Pfizer), Sanford, NC
Data Entry Operator III
2/2006 - 12/2006
Entered and/or verified present day and historical data from batch records
into the MIND database using information from batch records and Excel
files, and researched and input correct or missing information.
Trion Fedders, Sanford, NC
Quality Control Tester
11/2005 - 02/2006
Built air flow units for hospitals and cleanrooms using blueprints, hand
and power tools, tested for proper air flow and air leaks, hand documented
results on paper as well as input into a database.
Challenge Printing, Sanford, NC
Boxer
06/2004 - 11/2005
Inspected and boxed pharmaceutical inserts and outserts for shipping.
Static Control Components, Sanford, NC
Research and Development Quality Control Data Entry Lab Tech
07/1994 - 10/2003
Input all lab test data into Excel, Access and SQL databases, assigned and
distributed new tests, scanned, faxed, copied, printed, filed and labeled
all lab tests for archiving and storage, generated in progress test
inventory reports for management and supervisor meetings, inventoried,
ordered, received and stocked all office and lab supplies, formatted and
reformatted lab and office forms, spreadsheets and Access databases,
troubleshooting and verbal input of SQL database to IT team, trained and
cross trained co-workers, packaged, labeled and shipped customer orders,
performed Quality Control and Research and Development lab tests on color
and monochrome laser jet and ink jet printer, copier and fax machine
aftermarket cartridge and printer components. Filled in as department
administrative assistant when necessary answering multi-line phones, taking
messages, inputting data, printing and distributing work and shipping
orders, and calculating employee time cards. Documenting, inputting and
physical daily inventory of all production and outgoing stock, inventoried,
assigned company lot numbers and relabeled all incoming production
supplies, put together foreign and domestic shipments using pallet jacks,
sit down forklifts, scales and shrink wrap machines, took samples from new
incoming products for quality control lab, packed on production line and
ran production, heat wrap, bag sealing, bottle labeling and bottle printing
machines.
Domino's Pizza, Sanford, NC and Aberdeen, MD
Customer Service, Delivery
07/1987 - 02/1998 (01/1990 - 01/1991 in MD)
Sales, customer service, monetary transactions, pizzas and food
preparation, order packaging, delivery routing, order delivery.
Yarborough's Ice Cream, Sanford, NC
Manager
08/1993 - 07/1994
Managed 14 to 15 teenage girls, customer service, sales, monetary
transactions, food preparation, inventory, stocking, scheduling, food and
supply ordering, cleaning, opening and closing restaurant.
Pantry, Sanford, NC
Assistant Manager
1983 - 1984
Paperwork, inventory, sales, stocking, cleaning, training, monetary
transactions, bank deposits, opening and closing store.
Christian Book Center, Sanford, NC
Salesperson
1978 - 1980
Customer service, sales, monetary transactions, ordering products and
services, printing, typing, bookkeeping, payroll, taxes, church programs,
flyer and ad designing, copying, imprinting for various customers, churches
and small businesses.
Contact this candidate