Customer Service Sales Associate

Samantha Clement

Phone: 289-***-**** Email: ******************@*******.***

EDUCATION

BACHELOR OF ARTS INTERNATIONAL DEVELOPMENT STUDIES

DALHOUSIE UNIVERSITY, GRADUATED MAY 2014

EXPERIENCE

ASSISTANT MANAGER & ENVIRONMENTAL COORDINATOR Gardens by Design Oakville, Ontario,

Canada

May 2010 – August 2013

• Reviewed environmental condition of sites to ensure there would be no harm to the environment

• Researched materials to pick most sustainable options

• Creatively reused excess materials

• Ensured all waste was properly disposed of in the most eco-friendly way possible

INTERNATIONAL DEVELOPMENT ADVOCATE Projects Abroad Ghana, Africa

July - August 2012

• Worked with children 11 months to 6 years teaching English and taking care of them

• Organized and helped manage 70 children and staff

• Taught the children and teachers the importance of personal hygiene and proper waste disposal

SKI INSTRUCTOR Holimont Ski School Ellicottville, Buffalo, USA

December 2006 – March 2012

• Responsible for children ages 3 – 10 during classes, ranging from 1 to 8 children per instructor

• Created a positive and effective learning environment

• Managed expectations of parents and ensured they knew of their children’s progress

CAMP COUNCILOR Onondaga Camp Ontario, Canada

May 2010 – August 2010

SALES ASSOCIATE Aldo Oakville, Ontario, Canada

January 2008 – January 2009

SKILLS

• Strong customer service and relationship building skills

• Proficient in basic French

• Enthusiastic Team Player with experience leading a team

• Excellent computer skills with proficiency in all Microsoft Office Programs

• Fast learner, ability to pick up and understand new skills quickly

• Strong critical thinking skills with efficiency in gathering and analyzing information

• First aid qualifications: NLS, Standard First Aid, Emergency First Aid

VOLUNTEER WORK & FUNDRAISING

+400 VOLUNTEER HOURS

• Ski Instructor

• Repair Our World, helped with fundraising and event planning for various causes

• International Development Advocate, Ghana, Africa

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