Customer Service Quality Assurance

STEVE THACH

**** ***** *** #**

SAN JOSE, CA ****8

HOME ***- ***- ****

CELL 510-***-****

*****.*****@*****.***

Seeking a challenge position as Computer Networking

Objective utilizing my background computer skills and knowledge

where quality and result-oriented performance can lead to

future advancement.

Information Technology Skills

Proficient with AC/DC Circuits, Oscilloscope, Multi-meter,

Ability to Read Schematics. Troubleshooting/Repairs,

System Support, PC Upgraded, MS DOS, Basic

Programming in C++/Assembly Language, Microsoft Office,

Windows 95/98/00/XP/Unix/ and familiar with all the network

Protocols .Diagnose Repair of Video processor and LCD

Monitor repair. Electronics modules, Printer, Scanner,

Router Switch, Customer service.

Proficient in Windows XP, Microsoft Office (Access, Excel,

PowerPoint, Word), Microsoft Works, Lotus Notes, World Wide

Web, Adobe Acrobat Reader. And SAP R/3 Overview.

02/07- 09/13 SANMINA, INC, CA.

PROCESS TECHNICIAN.

Profile, Programming wave selective, supporting Production

line, created heat Wave for SMT running with nitrogen

Debug, test, CMOS, integrate system. Supporting users in

Application software, back up and system recovery.

Use ohm-meter check cap and resistance, diode.

10/2000- 11/06 BELL MICRO, INC, CA.

TEST TECHNICIAN.

Inspect Configured PC equipment for quality specifications.

Configured .CMOS, Debug, Tested, setup Network

Information and Upgraded, System according to customer’s

Request, test, analyze all circuit board, PCB operating

system machinery and manufacture production line. Built n-

class, d-class, c-class and d-class. Set-up wake test. Set-up

printer and test. Which including, install cable.

07/92-10/96 ATEMEL CORP, SAN JOSE, CA.

Material administration support engineer.

Inspect wafers before sent to customers or vendors,

Performed, Quality assurance for engineering of production

Before shipment.

Education PRESENT - MISSION COLLEGE SANTA CLARA, CA.

Associate in Applied Science Degree in Computer and

Networking. Computer Training Academy, LAN Tech

Specialist. 2006-2007 Regional Occupation Program:

Computer Graphics.

Reference Available upon request.

Contact this candidate