Engineer Service

Horace Pearson

Phone No: 804-***-****

*************@*****.***

Profile:

? Able to evaluate operational needs and strategies that

increase productivity, enhance quality and improve cost

effectiveness.

Significant capabilities include:

. Fast-paced and changing environment where deadlines are a

priority.

. Ability to communicate clearly and concisely with clients,

colleagues and consultants.

Experience Highlights

Serco/VDOT

09/2013 to present

Richmond, Virginia

Network Operations Center Monitor

. Generate, receive and respond to calls pertaining to various persons

and

regional traffic centers

. Heavy phone usage, in communication with statewide regional centers,

and field technicians, developing service request/work orders for

field

technicians. Verify operation of field devices by confirming via phone

with regional centers.

. Responsible for timeliness, completeness, and accuracy of assigned

administrative requirements.

Freeahead/URS/VDOT

06/2013 to 08/2013

Richmond, Virginia

VDOT Traffic Control Room Operator

. Uses Closed Circuit Television to monitor major portions of

Metropolitan Richmond Interstate highway system.

. Monitors various communication channels: Virginia State Police

Computer Aided Dispatch, and dispatch of Safety Service Patrols.

. Access and control traffic management devices; video cameras,

changeable message signs, and highway advisory radio.

. Generate, receive and respond to calls pertaining to various

persons/organizations/agencies.

. Make appropriate entries in VATraffic; responsible for region-wide

VATraffic Quality Assurance.

. Responsible for timeliness, completeness, and accuracy of assigned

administrative requirements.

Benjamin Enterprises, Inc 07/2012 to 05/2013

Middletown, New York

Operations Manager-Safety Coordinator

? Plans, schedules, coordinate and documents all work performed

through either Benjamin Enterprises personnel or subcontractor. To

help associates complete assignments in timely fashion, developed

time management/procedure schedules to assist with time of

completion.

? Directed and planned daily safety meetings of the facilities

maintenance associates. Associates are responsible for the cleaning

and inspection of truck docking facilities and manufacturing

facilities cleaning.

Orchestrates inventory control, both internal and external

making sure supplies are on hand for clients.

. Assist in service revenue retention through the compliance of

service

contract performance to plan and renewal based on performance and

value of service provided.

. Drive profitability in service revenue through statistical

analysis with the efficient execution of service resources to

complete contract terms and conditions.

. Communicates with the customer to determine total scope of work

priority of the work to be performed. On call 24/7: OSHA Certified.

FOX Affiliate-WRLH Richmond 10/2011 to 12/2011

Richmond, Virginia

Assistant Chief Engineer

. Worked with Chief Engineer in the conversion of Master Control

Operation from analog to digital.

. Available on call whenever the station is broadcasting. Assistant

Chief Engineer/Technicians must handle any problems that occur during

time Chief Engineer is not available.

. Obtained Television Operations Certification by the Society of

Broadcast Engineers (SBE). Certification number 63073.

. Knowledgeable of all Master Control procedures, including Emergency

Alert System (EAS). Follows up with the Chief Engineer with facilities

management issues, equipment repair/replacement issues, and satellite

maintenance issues.

Staffmark Temporary/Mondial Assistance, Inc. 02/2010 to 09/2011

Richmond, Virginia

Contract Assignment-Information Technology Service Technician

. Installing, configuring, and troubleshooting wide range of software.

Supporting and upgrading hardware and software (transferring profiles

and installing software applications via blade technologies) as

directed.

. Assisted with the support, maintenance, and procurement of computer

accessories and telecommunications equipment.

. Maintained computer equipment inventory in the IT databases; Active

Directory, Ghosting, Encryption, resetting password, reset print

queries, and Anti-Virus.

. Assisting with the support and maintenance of various related

equipment throughout the office (FAX Machines, Printers).

. Working with and taking direction from supervisors, department

directors and other members of the IT Management Team.

Aerotek Commercial Services

10/2009 to 02/2010

Richmond, Virginia and

04/2012 to 06/2012

Electro-Mechanical Assembler and Industrial Maintenance Technician

? Contracted team assisted in the installation of conveyor

systems and repair of cooling towers

using hand and power tools.

? Able to read work orders, mechanical-electrical schematics,

follow drawings, etc. OSHA Certifications on hand.

? Ability to add, subtract, multiply, & divide in all units of

measure.

? Install finished assemblies/subassemblies in cases & cabinets.

Image Works, Inc.

4/2006 to 1/2009

Ashland, Virginia

Electromechanical Equipment Senior Technician

? Reads blueprints and specifications to determine component

parts and electrical signage assembly sequence of electromechanical

unit.

? Evaluate electrical wiring (120v or 277v) according to circuit

diagram.

? Perform on-line go-not-go testing & inspection to ensure that

the unit meet customer order requirements.

? Part of senior team that supervised product end before

distribution.

Professional Development

Bachelor of Science in Organizational Management

Roberts Wesleyan College, Rochester, New York

Associates of Science and Associates in Applied Science in Communications

Monroe Community College, Rochester, New York

Contact this candidate