Manager Engineer

W . BRANDON TAYLOR

***** ******** **. ****** *******, La 70726 Phone: 225 -304-7813 *******@************.***

Skills Summary

A highly technical problem solver with the ability to interact with non-technical savvy persons. Able to see the “big-

picture” and foresee IT needs enabling the IT department to adapt and grow with a fast growing company. Team

oriented leader who is consistent with staff and very aware of the value of clear, timely communication. Performs

very well under pressure. Able to work in a large team or very autonomous.

Professional Experience

VERMA SYSTEMS – BATON ROUGE, LA 2010 to present

Sr. Network Engineer/Service Department Manager

Key Results: Sr. Network Engineer

• High level network design and implementation from simple 10 user designs to multi-site, multi-server

highly complicated networks.

• Designed, implemented and administered networks consisting of Cisco switches/firewalls/routers,

Microsoft Exchange Server 2013, MS Server 2003/2008/2012, VMWare 4.1/5.0/5.1, MS Hyper V, MS

SQL 2012 and all versions prior.

• Mentor Junior level techs

Key Results: Service Manager

• Maintain consistent client communication.

• Interviewing/hiring/reviewing engineers.

• Reviewed monthly billing of Engineers.

• Maintained status of Engineer of last resort.

THE NEUROMEDICAL CENTER SURGICAL HOSPITAL AND CLINIC – BR, LA 2008 to 2010

IT Director

Key Results:

• Redesigned HIPAA policy to be used in both the Clinic and Hospital organizations.

• Implemented Helpdesk across both the Clinic and Hospital organizations to help track, document and

trend IT workflow.

• Implemented new patient monitoring system – Spacelabs.

• Created one of the area’s first PACS integrations by linking the Clinic via VPN with multiple PACS

systems across the Greater Baton Rouge area allowing for fast, efficient transfer of patient images.

• Reconfigured existing network infrastructure to allow for better redundancy and improved equipment

efficiencies negating the need to purchase additional hardware.

• Administered network consisting of Exchange Server 2007/2010, SQL, Oracle, numerous Windows

2000, 2003 and 2008 Servers.

• Installed and configured WSUS server(s) to control update distribution.

• Utilized Citrix Xen server for server virtualization to reduce server footpr int and provide better

redundancy.

• Utilized Microsoft Active Directory to better manage user access and permissions.

SYNERGY HEALTHCARE GROUP, INC. – BATON ROUGE, LA 2003 to 2008

IT Director

Key Results:

• Managed a highly efficient staff of network engineers that supported 300+ PC users in 22 different

offices across Louisiana and Mississippi.

• Completely redesigned the network infrastructure to handle current and future growth.

• Developed and implemented Synergy’s HIPAA Security Policy.

• Managed a $500,000+ IT budget - consistently coming in under budget.

• Modernized the company’s computer hardware and software, moving to a more user friendly Microsoft

XP environment, Microsoft Server 2003 environment, Microsoft SQL 2000, Exchange 2003

environment and a Citrix farm of 4 servers running all key applications.

• Extensive experience with Microsoft Active Directory and Group Policy. Installed and managed

Microsoft WSUS server.

• Utilized VMWare from server virtualization to reduce server foot print and provide better redundancy.

• Voted by peers as Baton Rouge’s IT Professional of the Year 2004.

VERMA SYSTEMS – BATON ROUGE, LA 2000 to 2003

Service Manager

Key Results:

• All high level network design and implementation from simple 10 user designs to multi -site highly

complicated WAN’s using Netware and Windows operating systems. Most of these were very budget

sensitive.

• Partnered with Eatel installing all of their T1’s. Worked with Eatel to te st, install and troubleshoot

their first ADSL and SDSL installations. Designed and implemented an installation strategy rolling our

xDSL to hundreds of businesses in the Baton Rouge area.

• Completed MCSE 4.0 (ID 1384673) and Citrix Certified Administrator (test 1Y0-218) certifications.

• As Service Manager it was my responsibility to interview, hire, review, train, and if necessary fire

technical staff. As the Service Manager I was also tasked with being the “last resort” where the

problem stopped with me. Because of this it was also my responsibility to teach the technicians how

I found the solution thereby growing the team.

WOMAN’S HOSPITAL – BATON ROUGE, LA 1998 to 2000

Network Technician / System Administrator

Key Results:

• All aspects of networking using both Windows and Novell server OS’s.

• Managed a Windows 95 rollout which included 4 contract technicians and kept the project on budget.

• Extensive work with Microsoft Exchange, balancing users between 2 Exchange servers.

EMCO – BATON ROUGE, LA 1996 to 1998

Computer Technician

Key Results:

• Contracted to Exxon Chemical in Baton Rouge, La.

• Along with 4 others, worked helpdesk tickets for over 2500 user’s and PC’s.

• Part of the team that started the site wide rollout of Windows NT.

Education

LSU – BATON ROUGE, LA

ISDS (degree not obtained)

LOUISIANA TECH UNIVERSITY – RUSTON, LA

Computer Science (degree not obtained)

Certifications

MCSE NT 4.0, MCP (ID# 1384673)

Citrix Certified Administrator (test 1Y0-218)

VMWare VCP5-DV

Additional Training

Leadership:

Dale Carnegie

Studer Group

Numerous in-house management training classes (Synergy, Neuromedical Center)

Technical:

MS-2072: Microsoft SQL Administration

245 UltiPro Business Processes and Workflow Admin

Extensive reading on CISSP, Exchange 2003/7, Security +, CCNA, CCNP

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