Customer Service Administrative Assistant

Amy Nettleton

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*** ********** **

Cheshire, CT 064100

Home 860-***-****

*************@*****.***

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Objective

To obtain an administrative position utilizing computer knowledge,

organizational abilities, strong people skills, and business experience.

Qualification Highlights

. Competent using software including: Microsoft Office, Outlook, and

the Internet.

. Resourceful, energetic, competent, and results-oriented.

. Provided a high level of customer service and client relations

based on outstanding communication and interpersonal skills.

. Answered multiline telephone system, maintained appointment

calendar, filed medical records, and billed insurance for patients.

Experience

Graham-Massey Analytical Labs Inc., Shelton, CT.

Billing Supervisor, 2009-2013

Billing Rep/Office Assistant, 2005-2009

. Involved with all aspects of customer service and order entry

including problem solving, answering questions, and working with

customers to ensure fantastic service.

. Billed Insurance and tracked claims for assigned accounts to ensure

claims were received and processed in a timely manner.

. Composed letters, memos, and faxes for CEO, CO-owner and Laboratory

director.

Promoted to Billing Supervisor

Quality Staffing, West Haven, CT

Receptionist/Administrative Assistant, 05 - 05

. Opened office, and provided key administrative / clerical support

for all staff.

. Accepted and processed employee applications as well as entered and

retrieved information from Microsoft Access

Education

B.S General Studies Concentration in Human Studies/Minor in

Psychology, 2013-Present

University of Bridgeport, Waterbury Campus

Associates, Office Administration, 2004

Gibbs College, Norwalk, CT

Course work included business management; Business English,

business operations as well as comprehensive training in Microsoft office

word access excel publisher and power point.

Contact this candidate