MOE EL GHANAM
**** **** **** ****** ********, NY 11234 718-***-****/ 917-***-**** ***********@***.**********.***
Dear Sir / Madam:
I am a driven and dependable retail executive with a track record of outstanding results and a strong sense of professional integrity.
As a passionate leader, my experience speaks to my ability to drive employee morale, foster teamwork, and achieve employee buy-
in on organizational goals, all while increasing sales and profit margins and lower payroll. I am organized and analytical with a
skill in problem identification and resolution. I am available for travel areas of expertise include:
Leadership
Performance Management
Strategic Planning
P&L Management / Budgeting
Customer Management
Staff Development / Coaching
Loss Prevention
Sales & Merchandising
Payroll/Dollar
Payroll/Unit
I am excited at the prospect of applying the experience I have gained during my employment. It would be a pleasure to join your
organization. I would appreciate the opportunity to be interviewed. I look forward to speaking to you at your convenience.
Sincerely,
MOE EL GHANAM
MOE EL GHANAM
2045 EAST 74ST STREET Brooklyn, NY 11234 718-***-****/ 917-***-**** ***********@***.**********.***
EDUCATION
Helwan University, Cairo, EG
B.S. degree in Foreign Trade, June 1999
Cairo University, Cairo, EG
B.S. degree in Social Services/psychology, June 1998
SKILLS
Trained on real estate surveys in 35 states
Trained gaining knowledge of local markets based on economy analysis
Positive potential locations fit the company target markets
Acknowledged as a top 3 Regional Manager in the company in 2009/2011 due to a combination of high sales, low shrink level, and lowest
employee turnover
Recognized as the #1 Regional Manager in sales in 2010-2013, with sales in my region being 8% higher than second place regional manager.
Time Table on expanding stores/districts/regions dollar volume size, and locations number
PROFESSIONAL EXPERIENCE
Portabella Group, New York, NY
Director Of Stores Operation And Company Consulting, Aug 2012 – Present
Building P/L reports for 45 stores
Identify the problem area caused P/L
Recruiting new Buyers/DM/AM/SM and sales people
Building company operation manual fits all levels from executive to part time sales people
Training from executive level to department director/DM/AM/SM and sales people on every level technique.
Rainbow INC, New York, NY
Regional Manager - Northeast, East Coast, West Coast, and Midwest, July 2007 – July 2012
Leading the Sales, Operations and HR functions for all stores located in CT, NY, NJ, PA, MD, DC, VA, GA, UT, NM, AZ, and CA.
Administrative work and strategic planning at the company headquarters alongside the Executive and VP team
Involvement in weekly distribution, stock shipments, invoicing, recruitment and hiring, staff mentoring, coaching, business policies and procedures.
Overseeing day-to-day operations of locations to ensure fiscal responsibility in meeting/exceeding budgets, monthly/quarterly/annual sales targets and profit
margins
Working closely with all Buyers, Loss Prevention teams, Regional Managers, Distributors, and Accounts Payable department in a continuous effort to
maximize profit and control in a one-of-a-kind satellite region spanning the continental US.
Supervising 14 District and Area Managers and maintaining a daily, open communication channel
Keeping abreast of employment law in various states
Coordinating and directing leadership and motivation meetings and one-on-ones with management, merchandising, and sales teams
Rainbow INC, New York, NY
District Manager - Northeast, July 2005 - July 2007
Oversaw the operations of 32 retail stores in the Northeast district (MD, DC, VA and Long Island, NY) totaling $14 million in volume
Performed weekly store visits to audit operations, merchandise, floor plans, sales performance, and loss prevention figures
Screened all applicants and used creative interview techniques in an effort to get the interviewee to divulge the information necessary to make the right hire
rather than hiring out of desperation. Also handled other recruitment requirements such as reference and credit history checks, offers, and coordination with
the Corporate HR director department.
Evaluated and trained all levels of staff from Sales Associates to Area Managers and recommended staff for promotion, dismissal
Developed staff to be future Store, Area or District Managers and utilized them to improve recruiting, help during holiday/busy seasons, and as backup in
problem stores, high shrink stores and store with no managers
Analyzed all weekly paper and district reports, including financial reports on payroll, sales, I9, overtime, inventory unit/dollar as well as shipping reports for
the upcoming week. Reviewed these reports with Store Managers as well as with Regional Manager.
Balanced payroll, shrink and sales for each store individually to maximize performance of the store and the bonus for the store staff
Address crisis management for all stores. This included handling stores with declining sales, high-volume stores, high-shrink stores, and robberies/hold-ups,
stores with no manager or new manager