Medical Service

Mariangelys Fuentes

New Britain, CT - Email me on Indeed: indeed.com/r/Mariangelys-Fuentes/60dbc5094542ad64

WORK EXPERIENCE

ATENTO OF PUERTO RICO - Caguas, PR - November 2011 to January 2012

Keep records of customer interactions or transactions, recording details of inquiries, complaints, as well as

actions taken.

• Check to ensure that appropriate changes were made to resolve customers problems.

• Refer unresolved customer grievances to designated departments for further investigation.

• Complete contract forms, prepare change of address records, or issue service discontinuance orders, using

computers.

Promoter

FM GROUP INC - Caguas, PR - December 2008 to August 2009

Demonstrate or explain products, methods, or services to persuade customers to purchase products or use

services.

• Provide product samples, informational brochures, or other incentives to persuade people to buy products.

• Transport, assemble, and disassemble materials used in presentations.Set up and arrange displays or

demonstration areas.

• Visit stores to demonstrate products or services or to answer questions from potential customers.

Candy/Cashier

CARIBBEAN CINEMAS MONTEHIEDRA - Guaynabo, PR - May 2009 to July 2009

Receive payment by cash, check, credit cards, or automatic debits.

• Maintain clean and orderly checkout areas and complete other general cleaning duties.

• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there

is adequate change.

• Stock service stations with items such as ice, napkins, or straws.

Receptionist/Assistant Secretary

UNIVERSITY OF PUERTO RICO/MEDICAL SERVICES - Humacao, Puerto Rico, US - August 2006 to

August 2008

Protect the security of medical records to ensure that confidentiality is maintained. File and maintain records.

• Retrieve patient medical records for physicians, technicians, or other medical personnel.

• Operate telephone switchboard to answer or forward calls, providing information, taking messages, or

scheduling appointments.

• Greet persons entering establishment, determine nature and purpose of visit.

• Provide information about establishment, such as location of departments or offices and services provided.

• Schedule appointments and maintain and update appointment calendars.

EDUCATION

Universidad Metropolitana

August 2012

Universidad de Puerto Rico

August 2008

ADDITIONAL INFORMATION

Fully speak, read and write English and Spanish. Basic computer knowledge in Power Point, Excel, Microsoft

Word. Over - the - phone skills and proficiency with computers. Good people skills.

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