Customer Service Representative

Yolanda F. Dean

***** ******* ****** **.

Cell -832-***-**** Hm. 281-***-****

Objective: To obtain employment in the customer service or clerical arena

Profile: Detail oriented, friendly, outgoing, people person also love making a difference in people's lives.

Business Owner Chels and Chas Catering Service and Sweet Unlimited

Professional: M.D. Anderson Cancer Center

Experience Catering Assistant

07/12-present Deliver food to meeting, baby shower etc.

Attend to customer needs in a timely manner

Professional:

Experience Aldine Independent School District

08/01-05/07 Teacher's Assistant

Assisted teacher's with students

graded classroom and homework

inputted grades into system

followed up with student progress and goals

checked students IEP on weekly basis

01/98-09/01 Members Works

Houston, Texas

Customer Service Representative

Handled inbound calls

Managed members account inquiries

Assisted customers with complaints and any questions regarding their accounts

Disseminated information in a professional manner to accountholders

Texas Home Healthcare

01/96-09/03

Houston, Texas

Patient Care Representative

Assisted patient with all of his immediate needs

Brook hollow Exxon

05/96-07/98 Cashier/ Customer Service Representative

Assisted customers with cash/ credit transactions

Provided customers service on a daily basis

Maintained store inventory

Used store cash register/ computer on a daily basis

maintained daily records for monthly inventory

06/95-09/97 Budget Car Rental

Houston, Texas

Transportation Exporter

Transferred vehicles from various locations

Inspected vehicles for damages

Ensured vehicles had proper registration information for insurance purposes

04/93-03/97 Denny's Restaurant Inc.

Houston, Texas

Hostess/ Waitress

Cashier

Seat and Greet Customers

Deliver food in timely manner

08/21/2010- 05/12 Avance Head start Inc.

Houston, TX.

Substitute Teacher/ File Clerk

Cooked in the kitchen for about four months

6/3/12-present M.D. Anderson Cancer Center

Catering Assistant

Inventory checklist

Delivered orders in a timely manner

Education

Vogue Beauty Academy

6325 Yale

Houston Texas

Houston Community College

North Line Campus

Houston Texas

Kaplan University, Online Studies

Florida, Miami

University of Phoenix, Online Studies

Ashford University -Online Studies

BS. In Sociology

Volunteered Services

Harris Academy

P.T.O. - PRESIDENT - Present Vice President- 2yrs.

Treasurer- 3yr.

Classroom Assistant- present

M.D. Anderson Cancer Center -Nuclear Medicine Breast Depart.

Avance Head Start - 3 year olds -2yrs.

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