Jennifer Phelan
Bensalem, PA 19020
************@*****.***
Objective: Skilled professional seeking a position where I can utilize my personal, administrative
and academic knowledge.
Skill Highlights:
• Excellent Organizational Skills
• Decision-making under pressure
• Attention to detail
• Leadership/communication skills
• Self-motivated
• Office management professional
• Compassionate
Experience:
MidAtlantic Cardiothoracic and Vascular Associates, Langhorne, PA 10/2010 – present
Practice Manager
• Manage staff
• Supports the daily operations of the practice/office
• Supervision and training of support staff
• Maintains time sheets and time off
• Initiate discipline processes when necessary
• Coordinate physician’s schedule and meetings
• Prepare biweekly payroll
• Prepare monthly reports for the physician
• Prepare monthly invoices for payment
• Manage accounts receivable
• Manage physician calendar
• Handles patient problems or complaints
• Prepare physician credentialing paperwork
• Responds to subpoena’s for records in a timely fashion
• Maintain confidentiality according to policies
• Obtain patient pre-certifications for surgery/procedures
• Update credentialing attestations
• Schedule patient surgery/procedures
• Make daily bank deposits
• Knowledge of Power point/Excel/Word/Quick books/Outlook
• Scan patient medical records
• Prior authorizations with insurance companies
• Verify patient information
• Participate in creating website for the practice
• Utilize Navinet to obtain referrals
• Responsible for ordering all office and medical supplies
• Current with Medicare and HIPPA Compliance issues
• Perform other duties as requested
Aria Health System, Philadelphia, PA 08/2009 – 7/2011
Radiology Technologist (prn)
• Obtain clear x-ray images using radiology equipment
• Trauma Unit
• HIPPA complaint
• Practice safe radiology protection
Neshaminy Medical, PC, Bensalem, PA
Medical transcriptionist – home based 09/2005 - present
• Prepare medical transcription reports for three family physicians using Dictaphone
equipment.
Certified Medical Assistant 02/1999 – 09/2005
• Obtained patient histories
• Blood draws and injections
• EKG
• Physical therapy
• Schedule patient appointments
• Assisted physicians with short procedures
• Verify insurance
• Collect co-pays
• General front desk duties
Penn Neurological Institute, Philadelphia, PA 10/1994-12/1999
Scheduling Secretary
• Scheduled patients for appointments and procedure for
busy neurology practice of 8+ physicians
• Verify insurance
• Collect copays
• Obtain pre-certifications for testing
• IDX scheduling
Education:
Bucks County Community College
5/2008 – 5/2010
Associates Degree – Radiologic Sciences
M-Tec, Inc.
2004 - 2005
Diploma – Medical Transcription
Delaware Valley Academy of Medical Assistants
1993 - 1994
Certified Medical Assistant