Customer Service Sales

Amar Makim

*** ******** ****** ( Ottawa, ON K*V *Z2

613-***-**** ( *********@**.***

Event Director & Marketing Specialist

A Recognized Leader in Communications, Experienced in All Aspects of Event

Planning

Marketing, networking, and consultative sales professional with a unique

combination of experience in event planning, account management, and

entrepreneurship. Exceptional communicator with adept research and analysis

skills, and the proven ability to multi-task and juggle multiple

responsibilities, whether as an entrepreneur and business owner or as an

account manager for Coca-Cola. Exceptional leader with international travel

experience in Argentina, Kenya, Egypt, Australia, Costa Rica, China, and

India.

CORE COMPETENCIES

Event Planning ( Marketing & Promotions ( Social Media ( Program

Development ( Planning & Logistics

Customer Service ( Sales ( New Business Development ( Brand Management (

Leadership & Mentorship

Budget Control & Management ( Emotional Intelligence ( Interpersonal

Communication ( Staff Supervision

Research & Analysis ( Account Management ( Database Management ( Scheduling

& Organization

PROFESSIONAL EXPERIENCE

COCA-COLA REFRESHMENTS 2012 - Present

Account Representative

Selected by Coca-Cola to supervise over one hundred local and national

accounts, manage sales and customer service, introduce new products, and

actively up-sell to clients to secure display space. Work independently,

accountable for multiple services such as inventory control, customer

service, and budgeting.

Key Achievements:

. Ensure customers abide by the high display and merchandising standards

of Coca-Cola.

. Resolve client issues and navigate through difficult conversations

with customers.

. Handle the client's marketing needs, including signage and custom

point-of-sales material.

. Build working relationships with clients and co-workers, and make an

effort to note special needs.

. Maintain extensive merchandising standards while rotating products

through complex accounts.

. Consistently achieve or exceed established sales volume targets.

BYDEK GROUP INC.

-2010 - Present

Owner & Event Director

Oversee all marketing, sales, promotions, international artist bookings,

event planning, and management of event affiliates throughout the Ottawa

and Kingston areas. Execute online services through the use of social

media, including Facebook, Twitter, RSS, and YouTube. Book word-class DJs

and musicians, assist in organizing national tours, and simultaneously deal

with agencies, clubs, and artists.

Key Achievements:

. Oversaw a merger with the largest competing event production company

"DNA Presents" to create the fastest growing event production company

in Ottawa, with the largest volume of shows in the city (between 8 -

10 events per month).

. Host a Canada Day festival of over twenty thousand people in addition

to concerts sponsored by Carleton and Ottawa Universities with upwards

of five thousand people.

. Serve as the Executive Director, supervising over sixty individuals

accountable for ticket sales and distribution, marketing, and event

promotion.

. Create events in the Ottawa and Kingston area at a variety of unique

venues, featuring world-class talent and accommodating anywhere from

three hundred to five thousand people.

. Researched, analyzed, and created a database of nightclubs and venues

across Canada.

. Built a unique network in the events industry through contacts,

management, and innovation.

Education

Bachelor of Arts, Communication

Carleton University, 2006 - 2010

Minor in Political Science

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