Customer Service Administrative Assistant

Tsega Berhan Terefe Negero

*** ******** *** ******, ** K4A 0S2 613-***-**** Cell 613-***-****

***********@*****.***

Objective: Seeking a Customer Service Representative Position

Profile

• Extensive experience in administration

• Strong analytical and communication skills

• Committed to provide quality customer service

• Self-motivated, quick learner

• Organized, efficient, detail-oriented

• Work effectively with a wide variety of people

• Enthusiastic team player, work well independently

• Fast learner, able to multitask in a fast paced environ

Related Skills

• Develop strategy for seeking sponsorship and partners

• Develop sponsorships and partnership categories/levels and opportunities

• Research, contact and secure sponsors and partners

• Develop sponsor contracts and partner letters of agreement/intent

• Maintain positive relationships with sponsors and partners

• Manage payments and in-kind contribution

• Responsible for maintaining confidential files

• Prepared specifications, handled departmental purchases

• Handled work orders and office supplies requests

• Researched and organized travel arrangements for managers

• Prepared cheque requisition and travel expense claims

• Processed accounts payable and receivable, commission disbursements

• Maintained and reconciled operating and trust bank accounts

• Collected past due accounts, prepared payroll and payroll taxes

• Invoiced monthly expenses to agents in realty office

• Hired, trained and supervised student workers

• Performed all front desk duties for collection of utility payments

• Posted payments, trial balanced all receipts

• Responsible for the administration of petty cash, prepared daily bank deposits

• Entered data from the sales of bus and metro tickets/passes and public feedback

• Sorted and distributed incoming mails

• Performed administrative support duties

Work History

Volunteer- Sponsorship Tag Team - Community Cup, Ottawa, ON

Administrative Assistant - Metropolitan Atlanta Rapid Transit Authority, Atlanta, GA

Administrative Assistant – Seattle Pacific University, Seattle, WA

Office Manager- Home Realty Inc., Seattle, WA

Administrative Assistant- City of Seattle, Seattle, WA

Education/Training

Bachelor in Business Administration/Management – Seattle Pacific University, Seattle, WA

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