CHARLES DEVENNEY
**** ******** ***** **. ( Charlotte, NC 28205
704-***-**** ( ***********@*****.***
www.linkedin.com/pub/charles-devenney/51/447/a38/
DIRECTOR SUPPLY CHAIN, OPERATIONS & VENDOR MANAGEMENT
Director level leader accomplished in developing value add cultures of
accountability with a leadership style that inspires process improvement,
analytics based decision making, and promotes change leadership. Champion
for executive level cross-functional partnerships advancing overall
business commitment and alignment of goals. Inclusively and proactively
empowers individuals by providing stretch opportunities to develop talent.
Diverse management roles in multiple functional areas of business including
Audit, Logistics and Supply Chain, demonstrate abilities to appropriately
apply situational leadership skills.
Strategic Planning ( Cost / Benefit Analysis ( Expense Control ( Financial
Analysis ( Internal Controls ( Dispatch (
Change Management ( P&L ( Restructuring ( Strategic Planning ( Team
Leadership / Mentoring ( Budgeting (
Customer Service ( Distribution ( Inventory Management ( Logistics (
Procurement / Purchasing ( Vendor Relations ( Cost Reduction ( Ops
Management ( Process Improvement ( Scheduling ( Risk Management ( Strategic
Sourcing (
Policy Development ( Training / Development ( Workforce Planning ( Talent
Management ( Communication (
Performance Management ( Employee Engagement ( Project Management ( Sales
Cycle Management (
FLEETGISTICS( Clearwater, Florida ( 5/2014 to 8/2014
Same-Day Courier Company with $130 million in annual sales
Director of Operations and Vendor Management
Responsible for all aspects of management relating to company Dispatch and
Logistics Operations. Also managed development of vendor relationships,
processes, procedures and measurement and assessment tools for 20 vendors
currently contracted to perform developing "No Fleet" 3rd party business
making weekly deliveries to over 4,600 locations for a national drug chain.
Achievements:
. Developed, presented and received approval to execute plan designed to
reduce staff and better position responsibilities designed to improve
customer service results. Staff in Centralized Dispatch Department
decreased from 60 to 44 with an annual savings of $500K plus, including
strategic job restructurings, title changes, and new Business
Intelligence position, all designed to improve overall Customer Service
indicators while providing bottom line savings.
. Quickly restructured weekly schedules leading to reduction in weekly
payroll spend from $42K to $34K.
. Developed and implemented automated processes to simplifying weekly
driver scheduling process allowing for reduction of 9 FTEs.
. Successfully developed positive business relationships with key team
members at national drug retailer while improving on-time service levels
from 78% to 97% in 7 weeks. Developed numerous tracking methods to
improve on reporting structure in place. Successfully led team through
vendor conversion involving roughly 400 accounts in two locations with no
service interruptions.
COCA COLA BOTTLING COMPANY CONSOLIDATED ( Charlotte, North Carolina (
9/2010 to 12/2013
Largest US independent bottler of Coca-Cola products with $1.5 billion in
annual sales.
Director of Supply Chain and Inventory Management
Accountable for strategic planning and operational oversight of company
demand planning, fulfillment, sourcing, transportation management,
purchasing and procurement, inventory management, replenishment strategies,
detailed production scheduling, product lifecycle management, customer
service and order processing. Interacted with senior management and kept
them appraised of supply chain results and project success. Worked closely
with cost accounting team to improve business and finance understanding of
decisions. Mentored personnel and developed key cross-functional
relationships with marketing, sales, production and logistics personnel.
CHARLES DEVENNEY ( Page 2 ( ***********@*****.***
Achievements:
. Improved performance by implementation of a culture of continuous
improvement, communicating higher goals and discussing change at every
opportunity, challenging status quo and reviewing reports used to track
performance leading to new reports and updated presentations. Implemented
group and individual projects designed to improve
key performance areas. Sought input from employees and encouraged staff
to develop Six Sigma Green Belt Skills,
obtained by 90% of staff.
. Days of Supply decreased from 11.4 to 10.9, customer service results
improved to 99.72% from 99.52%, Obsolescence was reduced from $700,000
annually to $200,000.
. Increased use of analytics to improve produce vs. purchase and inventory
movement decisions as well as improving employee accountability. New
reports using Tableau created for customer service, days of supply and
other key indicators led to improved company performance. As examples,
truck weight tracking report led to individual accountability and 2%
increase in truck weight reducing overall shipments and expense by
$600,000 annually and new procurement agreements led to relieved capacity
constraints and reductions in COGS.
. Challenged supply chain team to take a more positive approach to feedback
of production and warehouse counterparts. Enhanced communications led to
improved learning, idea sharing and process changes.
. Performed analytics of reverse logistics to increase efficiency, obtained
buy-in on need for change and scheduled 80% of return loads on a weekly
basis. Reduced plant-to-plant deposit item shipments from 1,400 in 2010
to 600 in 2013. Reduced reverse logistics transportation expense from
$500,000 in 2010 to $250,000 in four years.
. Transportation department was made a subsidiary company in 2010 and
review processes were designed to review provider performance. Developed
best practices and SLAs. Held quarterly performance reviews, created
budgets and negotiated lane rates lowering $30MM+ spend each year.
Improved billing and reporting, reduced expenses, improved sourcing, and
corrected billings.
COCA COLA BOTTLING COMPANY CONSOLIDATED ( Charlotte, North Carolina (
6/2005 to 8/2010
Regional Logistics Manager
Provided multi-site strategic guidance and leadership to 12 warehouse
managers covering four states and 200+ employees with an annual budget of
more than $12 million and a total operational throughput of 27 million
cases. Responsible for budgeting and P&L. Built key relationships with
sales and delivery leadership. Resolved problems, trained warehouse
managers, and shared best practices. Reported results to senior leadership.
Team consisted of 70 full-time personnel and an elastic part-time staff
based on changing seasonal needs; up to 250 total in mid-summer.
Achievements:
. Focus of cost management efforts was on payroll portion of P&L, 75% of
$12 million total. The remaining $3 million was undermanaged. Studied P&L
line item-by-line item and developed new contract review and negotiating
processes. As shrink was a $60,000 monthly, directed subject matter
expert to travel to sites where shrink was high and provide additional
training. Reduced monthly numbers to $40,000.
. Developed local recycling plans resulting in payments totaling $50,000 in
2010. This also led to transportation savings as these cubes of aluminum
were picked up by recyclers rather than shipped to a production center
for disposal.
. Enhanced creativity of warehouse managers by improved understanding of
P&L including: utilities, shrink, vendors, outsourcing, all facilities
and general administrative expenses which allowed a decrease in overall
cost and freed up funds to resolve building problems.
. Created facilities maintenance position. Improved overall condition of
several buildings. Upgraded to new lighting saving on electric bills
allowing several sites to be upgraded. Increased savings through use of
motion sensors.
COCA COLA BOTTLING COMPANY CONSOLIDATED ( Charlotte, North Carolina (
5/2003 to 5/2005
Internal Audit Manager
Led team of auditors performing branch and corporate audits. Performed and
managed special investigations where misuse of company assets was
occurring, fulfilled role of Key Loss Prevention Manager, and communicated
audit results to executive level leaders. Scheduled audits, both standard
operational audits and unique, less frequent corporate audits. Updated and
freshened audit programs as business needs changed/developed. Held yearly
meetings with key stakeholders to gain insight in changes and trends for
upcoming year.
Achievements:
. Created reports of key data points including inventory shrink and check-
in variances that were reviewed by auditors monthly. Improved audit
results by ensuring that key issues were resolved prior to audit.
Improved relations between audit and field teams as more and more started
to accept help through phone calls and emails and institute changes.
Encouraged transition to consulting group situation with information
sharing before and after audits. Championed cultural change of
cooperation, training and follow-up regarding previous audits.
. Hundreds of thousands of dollars were being lost yearly in drink machine
sales, much of it from theft. Developed an audit report and processes
which enabled auditors to identify several individuals involved in theft
of company funds and determine causes of shortages, whether poor machine
performance, or individual theft. Identified and terminated several
individuals involved in theft. As a result drink machine shortages were
reduced by 10%.
CAREER NOTE: Served previously with Coca Cola Bottling Consolidated as
Senior Internal Auditor.
EDUCATION
Bachelor of Science in Business Administration
Wake Forest University, Winston-Salem, North Carolina
Bachelor of Science in Accounting
University of North Carolina, Charlotte, North Carolina
CERTIFICATIONS
Passed Certified Public Accountant exam
COMPUTER SKILLS
Microsoft Office Suite, SAP, JDA, Tableau
PRESENTATIONS / PUBLICATIONS
CCBCC Supply Chain Operations - JDA Conference, San Diego California, 2010
Marketing and Supply Chain Collaboration - JDA Conference, Orlando, FL 2011