Sales Customer Service

[pic] LYNNE M. ZANDER

**** ******** **** ***** Neenah, WI 54952 * 920-***-****

******.******@*****.***

objective Obtain a Customer Service Representative Position

Experience

**/**** - ******* WEST Communications

Appleton, WI

AVIS Program - Outbound Sales Accounts Manager

09/2011 - Present Younkers

Appleton, WI

Lancome Cosmetics - Make Up, Promotional Sales,

Customer Care/Development

03/2010 - 05/2014 Convergys

Appleton WI

Program: Cisco Systems Title: Account Sales

Manager

Sales of Maintenance contracts to large companies.

Inbound/outbound communications with large

corporations.

Verification of excel spreadsheets and contact data

entry.

1992 -02/2010 Convergys Appleton, WI

Program: Oral - B Title: Account Sales

Manager

Increased sales from $100,000 per year to $100,000

per month.

Doubled sales per month four years in a row.

Suggested new products that increased earnings by

23%.

Education

2007 Salon Professional Academy Appleton, WI

School of Esthetics (State Licensing Course)

1982 - 1984 Fox Valley Technical College

Appleton, WI

Associates Degree

Major: Marketing/Fashion Merchandising

SKILLS types 75 wpm, Microsoft office suite, esthetician License

#1942-86

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