Customer Service Project Manager

S hanice Nation

** **** ****

Mandeville P.O. M anchester

*******.*********@*****.***

Contact :1-876-***-**** (digicel)

OBJECTIVE

I aim to effectively represent your entity by providing professional PR services; that will

contribute to the development of new and or ongoing projects occurring in your entity.

EDUCATION

Northern Caribbean University, Manchester Expected Aug. 2015 Bachelor

of Arts Mass Communication (General)

Emphasis: Public Relations GPA: 3.3

Dean’s list 2013

CAREER HISTORY

Greavo2Productions (G2P), Manchester

August 2014

Public Relations Officer of the Manchester People’s Choice Awards

• To utilize traditional and modern media to help increase publicity

• To help co-ordinate the nights activities (constructing a floor plan & setting up the stage)

Northern Caribbean University, Manchester Spring 2014

Project Manager, Department of Communication Studies & Gaia Day Spa

• To craft project proposal

• To execute plans efficiently and timely

• To provide campaign report

Dells Army Ducks, Wisconsin Dell, USA May- July 2013

Call Assistant– (Work Programme)

• To promote special packages and to influence customers consumption of services offered by the

company.

• To assist customers to acquire good customer service via telephone while producing accurate

reservations to aid in smooth daily park activities.

Northern Caribbean University, Manchester November 2013

Host – Team Sharp Productions Live Outside Broadcast of NCU Health Week

• To deliver meaningful content to listeners so they can be better able to relate to the activities of

the event.

INVOLVEMENT

Manchester People’s Choice Awards Charity Drive August 2014

• Donations of clothes, shoes, books, games etc. were delivered to Curphey Home for ex-soldiers,

Basco Boy’s Home as well as the Manchester Infirmary.

Peer Educator, Mandeville May 2009

Jamaica Red Cross (Volunteer)

• To exercise public speaking skills; while empowering youths through vital and relevant

information that will encourage change of behavioural patterns.

REFERENCE

Available upon request

Contact this candidate