Customer Service Technician

Mohammed Najim

***-** ******* ***,

Toronto, Ontario M1T 3N3

Cell: 647-***-****

E-mail: ***.*****@*****.***

Objective

Seeking for a Position to apply my education and broaden my experience, which

is one step towards my long-term career goal.

SUMMERY OF QUALIFICATION

Self-motivated, Team player, Outstanding talent in problem solving, Well

organized, Efficient individual skilled with over 7 years experience with health

and safety and customer service. I have held supervisory positions and have

been responsible for teams of up to five people. I am fully conversant with Quality

Control procedures and have worked in both the private and public sectors,

including local government.

EMPLOYMENT HISTORY

On-Site Service Technician

Austico Co. 2014

-Working closely with customers, workers and a team of technicians to

Install, test, And repair the nurse call system in Sick Kids Hospital. Utilizing power

tools, wiring, power and signal testers, ladders, ect.

IT Technician

Al-Huqooq Int. Co. 2012-

2014

-Managed 5 offices providing them with software/hardware repair,

technical support regards to all devices (Computers, Printers, Servers, Cell

phone,

network) and managed website content.

Machine Technician/Packaging

Super-Bufft Snack Co.

2006-2008

-Installed production machines and packed food items.

-conduct preventative maintenance.

-Troubleshoot and repair production machines as quick and efficient as possible.

Security Officer

Garda Security 2005-

2006

Operate surveillance systems (building Security system)

Monitoring the facility via CCTV system to prevent loss

Write informative reports to update management on all matters

Responsible for key management.

Experienced working in electrical and construction sites

Ensure the full protection of occupants, alarms, ect.

Keep updated of all the security audits and forms

Develop forms for FA by passed points and Alarm group monitoring

Responsible for weekly elevator inspection

EDUCATION

Electromechanical Technician

George Brown College 2011

Toronto, Ontario

Relevant courses:

Circuitry

Digital Electronics

Transformers repair

Motors repair

Computer Repair and Maintenance

2007

Centennial College

Toronto, Ontario

OSSD Granted

Stephen Leacock Collegiate Institute 2000-

2005

Toronto, Ontario

Employment Strength & Skills

Excellent organization skills and highly efficient individual who follows

directions in a well managed environment to meet client needs.

Proficient with Microsoft Product family, MS Windows XP/98/Vista/DOS, MS

office (Word, Excel, PowerPoint)

Bilingual

Forklift Certified, 0 merit points on drivers abstract

Reference and Supporting Documentation Furnished Upon Request

Contact this candidate