Business Systems Analyst

Shoma Pandit

Business Systems Analyst

***********@*****.*** 858-***-**** San Diego (CA)

Business Analysis Skills:

. Analysis,Requirements elicitation,documentation, communication.

. Strong problem solving and analytical skills.

. Experience in healthcare(HIPAA,GxP,FDA regulated environment),online

marketing,ERP

. Meetings facilitation,clarifying expectations between business and

development/test teams.

. Interfacing with multinational, multi-vendor offshore teams/stakeholders.

. Use Case modeling via ER diagrams, UML, RUP and MS Visio.

. Documenting FRD, User Stories and handling requirements

. Information architecture:Creating wireframes and mockups with

stakeholders for portal and mobile applications

. Setting processes and providing training to SDLC stakeholders.

Technical Skills:

Process/Modeling Rational Rose, Rational

Tools: RequisitePro,Visio,JIRA,DOORS

Methodology: OOAD, RUP, UML,Agile,Waterfall

Languages: C#.NET, C++, SQL, Visual

Basic,HTML5,CSS3,XHTML,PHP,ASP.Net

Databases: MySQL, SQL Server

Operating Systems: Windows ( XP,Vista,7), MS DOS,Fedora Linux

Testing Tools: Selenium,Rational ClearQuest, QTP, Test Director

,Load Runner

Project Management: MS Project

WebServers Apache,IIS

Office Tools: MS Word, MS Excel, MS PowerPoint, MS Infopath, MS

Publisher

Design: Photoshop, Illustrator,

InDesign, Dreamweaver,MockFlow

Business Intelligence (BI) MS SharePoint,Microstrategy,Excel(Pivot

tables)

Professional Work Experience:

Requirements Analyst,Cricket Communications San Diego Jan 2014-April 2014

. Elicited and documented product requirements for system migration from

Cricket to ATnT systems

Business Systems Analyst, Diaspark-Johnson and Johnson San Diego Oct 2013-

current

. Client facing BA working on requirements documentation,communication

for mobile app 'Care4Today' on iOS,Android and web platforms.

Project Business Systems Analyst, MedImpact San Diego Sept 2012-Sept 2013

. Gathered business requirements for complex multi-vendor portal

project(HIPAA, GxP, FDA regulated environment) participated in design

sessions,created and owned the functional requirements documents, used

QuickBase,Quality Center and Salesforce for issue tracking and

maintenance activities.

Business Analyst at Bluecava, Irvine July 2012 - Sept 2012

. Gather Requirements,create user stories

. Create Business Process,System Architecture documentation on Sharepoint

. Used tools like Fiddler,Target Process,Pivotal Tracker for browser

fingerprinting web technology

Business Analyst at Amylin, San Diego

May 2012 - July 2012

. Work with Business Requirements for GxP compliant portal, BI graphs,

reports on MS Sharepoint,cloud based Salesforce CRM

. Create UAT Test Plan Strategy,Test cases for Medical Information Portal

. Communicate needs of cross domain stakeholders (development, business,

systems)

. Recommend best practices to improve User Experience of the Medical

Information Portal system

Business Analyst at Life Technologies, San Diego

January 2011 - May 2011

. Gather information from HR personnel across global offices in Asia-

Pacific,Europe-Middle East, Americas through several rounds of

personal/telephonic interviews.

. Analyze socio-economic and geo-political HR industry trends and best

practices.

. Examine internal recruiting procedures and identify problems,redundancy.

. Recommend best practices to senior management for improving diversity of

talent pool

. Recommend ideal inhouse-agency usage mix for talent acquisition across

their global operations.

Business Analyst at IMPACCT, San Diego

August 2010 - December 2010

. Led a team of 3 to perform Market Analysis,SWOT analysis,Competitive

Landscape Analysis,Sales Projections for IMPACCT-online testing software

for communication and critical thinking

. Created Risk Mitigation Strategy,Marketing Strategy,Sales Strategy,

Financial Plan,Digital Marketing Strategy,Business Plan

Document,Critical Risks Assessment

Market Research at Balboa Learning Institute, San Diego

May 2010 - August 2010

. Conducted primary market research for Data Evaluation project to analyze

customer profile and improve services.

Business Analyst at Callaway Golf Company, San Diego January 2010 - May

2010

. Led a team of 4 consultants

. Evaluated global Supply Chain Configuration of golf clubs

. Analyzed supply chain sustainability,risk management,flexibility

. Suggested optimization techniques

Senior Software Quality Analyst at Weblistic now Spot Runner September

2007 - April 2008

.Understanding software requirements by interfacing with (offshore) product

management team and engineering development staff

. Understanding SEO concepts and identifying business flow.

. Writing creative test scenarios, test cases and generate test

data,setting up test bed

. Executing functional, performance,stress,regression, integration, back-

end (MS SQL) and User Acceptance (UAT) testing;analyzing test results and

logging bugs/defects.

. Managing, mentoring and providing performance feedback to 2 junior

analysts; reviewing their deliverables (Test Cases and Functional

Specifications) and overseeing test execution.

. Leading interview and staffing process for onsite requisitions, manage on-

boarding transitions and knowledge transfer of team members

Quality Analyst at FDS Infotech July 2005 -August 2007(2 yr 2m)

Client: IBS, Sweden:

. Writing program level, functional level technical documents and design

documents for code written in

RPGLE (AS/400) for the product 'Enterprise' in data warehousing domain

. Performing QA functions and technical writing checks for the documents

of the team.

.Setting QA policies and processes in place and providing training to

engineers.

Client: Bharat Forge Ltd:

. Understanding and analyzing Operation Management and supply chain

management work flows.

. Performing QA functions for the Production Scheduler.

Client: DataTrak International, Cleveland (USA) & Bonn (Germany)

. Performing QA functions in FDA regulated environment on web-based

application developed to manage activities and stay aligned in a clinical

trial through information sharing, EDC, notes and alerts.

Inhouse Projects:

. Collecting and analyzing data to identify and segregate potential

clients based on various market related factors.

. Developing forms in MS Infopath & C#.NET,SharePoint,Biztalk for change

management and internal business processes.

Software Engineer intern at Warpn LLC

May 2004 - May 2005 (1 year 1 month)

Employing data mining algoritms (clustering,classification,anomaly

detection) to detect telecom fraud.

Education:

San Diego State University-California State University

MBA, Management & Information Systems, 2009 - 2011 GPA: 3.8/4.0

Activities and Societies: Member of National Association of Purchasing

Management(NAPM), ISM, Institute of Management Consultants (IMC), PMI,

Toastmasters of the Cove

University of California, San Diego

Seach Engine Optimization and Marketing (SEO/SEM), 2011 - 2011 Grade: A-

Business Communication, 2009 - 2009 Grade: A

University of Pune

Computer Engineer, 2001 - 2005 Grade: First Class

Professional Training:

San Diego Continuing Education

Website Design Specialist, 2012 Grade: A

. Planning, designing and creating websites using HTML/XHTML, HTML5,

CSS, jQuery, Dreamweaver,

Flash, Customizing a CMS (Content Management System), Mobile

Application programming

. Information architecture (personas, wireframes, storyboarding,

mockflows, color, cultural context)

Webserver Maintenance and Security, 2011 - 2012 Grade: A

VMWare Virtualization,Linux O/S as Server Platform,Apache Webserver,Windows

Server 2008 R2, IIS, SQL Server and ASP.net, MySQL and PHP,Active and

passive intrusion detection (Wireshark, SNORT, TripWire), Domain

Registration,Website Hosting

Honors and Awards:

. Institute of Supply Management (ISM) US National essay scholarship prize

. VP of Education and Development at SDSU Business Consulting Group

. Phi Kappa Phi: Awarded for academic excellence

. Beta Gamma Sigma: Awarded for academic excellence in Business

. National Association for Purchasing Management (NAPM) Achievement Award

for Business Negotiations

. Scholars without Borders: Honor Society for International Scholars[pic]

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