Customer Service Information Technology
Resume:
ARTINA BUCHANAN
**************@*****.***
Objective: To acquire a challenging position in an environment where I can best utilize my skills and education.
Administrative Skills Technical Skills
Organization Skills Microsoft Word
Filing Skills Excel
Communication Skills Power Point
Customer Service Type 35-40 wpm
WORK EXPERIENCE
Orion’s Mind Chicago, IL 11/2013-05/2014
Instructor/Tutor
Delivered Orion’s Mind curriculum, recorded attendance, managed classroom behavior, assisted students with
assignments, and attended team meetings.
Woodson Middle School/ U of C Charter School Chicago, IL 09/2011-06/2012
Instructor/Tutor
Duties: Tutor small group of students in the area of math, managed classroom behavior, monitored students’
progress, distributed progress reports, and administered tests.
Woodson Elementary School / YMCA Chicago, IL 11/2011 - 05/2012
Facilitator
Duties: Oversaw students in different grades, recorded attendance, helped students with their assignments,
managed classroom behavior and responded to minor computer issues.
Yale Elementary School/Orion’s Mind Chicago, IL 11/2009-03/2010
Instructor/Tutor
Delivered Orion’s Mind curriculum, recorded attendance, managed classroom behavior, assisted students with
assignments, and attended team meetings.
Community Care Chicago, IL 08/2007 - 09/2011
Home Care Aide
Duties: Provided in homecare to clients on a daily basis. Performed housekeeping, cooking, and ran errands.
EDUCATION
BIR Training Center Chicago, IL 08/2011 – 01/2013
Health Information Technology Certificate
National Louis University Chicago, IL 09/2004 - 08/2006
B.S. in Business, Diploma Received
Olive Harvey College Chicago, IL 09/2002 - 05/2004
A.A.S in Office/Technology, Diploma Received
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