APOORVA M. KHANDKE
Mobile: +919********* E-Mail:
*******.*******@*****.***
JOB OBJECTIVE
Seeking assignments in Testing domain with an organization of high repute
preferably in IT industry
Location Preference: Pune
PROFILE SUMMARY
. A dynamic professional with nearly 2 years of experience in Networking
and Testing
. Associated with Tata Consultancy Services (SMB Solutions), Pune as
Operational Executive
. Efficient in IT Infrastructure Management with experience in testing,
configuring and troubleshooting various hardware and software related
issues
. Skilled in ensuring high-quality customer experience, elevating customer
satisfaction, while adhering to the SLAs and work processes
. Resourceful in managing Corporate IT Hardware, Software and Service
Vendors while maintaining metrics and SLAs
. A self-motivated team player with strong communication skills and an
analytical mind with ability to think clearly & logically
EDUCATION
2012 BE (Electronics & Telecommunication) from MMCOE, Pune, Pune
University
with 60.06%
2008 12th from Modern College, Pune, Maharashtra Board with 81.17%
2006 10th from Bhartiya Vidya Bhavan, Pune, Maharashtra Board with 82.26%
TECHNICAL SKILLS
. Well versed with:
o RFT, RQM, QTP, QC, Selenium IDE, Manual Testing
o Windows (XP & 7)
o C Programming, Embedded C and Assembly Language Programming, SQL
CERTFICATION
. Certified in Embedded Linux from College of Engineering, Pune in 2012
. Certified in Diploma in Sofware Testing from Mindscript, Pune in 2014
ACADEMIC PROJECT
Title: Office Security and Energy Monitoring
System
Organization: MMCOE, Pune
Period: 07'2011-05'2012
Programming Language: Embedded C
Microprocessor: ARM 7
Description: The project served security and monitored energy, where
fingerprint scanner at the entrance of the
cabins allowed accessing to the authorized
users and proved to being a purpose of
security. Also in the cabin a PIR sensor
detected human presence & accordingly lights
would be turned on if a person was present. A
digital energy meter monitored the amount of
consumption of energy and displayed the same to
prove energy saving purpose.
ORGANISATIONAL EXPERIENCE
Oct'12 to May'14 Tata Consultancy Services (SMB Solutions), Pune as
Operational Executive
Key Result Areas:
. Maintaining nil network failure since joining
. Handling servers for online examinations
. Responsible for testing system health and softwares required before
examination which includes whether the systems are meeting the pre-
requisites (installing company software, formatting the systems) & system
hardware checks
. Monitoring networks and troubleshooting networking related issues
(checking crimping, studying network diagrams, undertaking network
simulation test, configuring DHCP servers, etc.)
Highlights:
. Holds the merit of independently handling accredited examinations such as
GATE, CWE, AIEEE, RBI, etc. with zero defect.
. Contributed significantly in handling clients like
IIT/IBPS/MHADA/MAHAGENCO
. Successfully handled & supervised more than 200 online examinations with
zero defects
CORE COMPETENCIES
. Mapping the requirements and providing customers the best solutions
involving evaluation and definition of scope of project and finalization
of program/project requirements
. Providing high-end technical support on systems, managing incidents and
ensuring high end-user satisfaction levels through solution of their
problems
. Suggesting improvements regarding system & extending onsite support to
clients including maintenance
. Setting out quality standards for various operational areas, ensuring a
high-quality customer experience, while adhering to SLAs and work
processes
. Conceptualizing & developing training & development initiatives for
improved productivity, building capability and quality enhancement
. Conducting process training, process knowledge tests & training to bridge
the process gaps, identifying the learning gaps of associates and
planning training to address the same
WORKSHOP
. Attended a workshop on Robotics by ARK Technosystems at MMCOE, Pune in
2010
EXTRAMURAL ENGAGEMENTS
. Organized Dexterity 2K10 event of MMCOE, Pune in 2010
. Participated in Photography Event at Dexterity 2K11 in 2011
. Learnt Bharatnatyam (A Classical Dance Form) from 1996 for 6 years
PERSONAL DETAILS
Date of Birth: 24th September, 1990
Languages Known: English, Hindi and Marathi
Address: 943/36 B Hanuman Nagar, Senapati Bapat Road, Pune-411016,
Maharashtra
Passport No.: G8115020