Customer Service High School

Decoda W. McNeal

*** ***** ***,**,*** York,NY,*0034

Phone: 646-***-****; Email: ***********@*****.***

Professional Summary and Qualifications

Highly motivated and driven professional with experience in a variety of business environments seeking a position that values my skills and expertise while contributing to my continuing career development.

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Excellent customer service, communications, listening and interpersonal skills

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Quick learner who efficiently adapts to new systems and routines

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Ability to work in a fast paced environment and multi-task projects to completion

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Proficient in basic computer operations, MS Word, Excel, and Outlook, and internet navigation

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Skills in culinary science

Professional Work Experience

Receptionist Intern September 2013-May 2014

New York Eye & Ear Infirmary New York NY

● Greeted and directed patients to appropriate areas/ resources

● Answered patients questions and concerns, and provided information regarding procedures and paperwork

● Completed and filed paperwork in all patient files, maintaining systems in real time and ensuring patient information confidentiality

Food Service Intern September 2012-June 2013

New York Eye & Ear Infirmary New York, NY

● Assisted patients in making their food choices and provided nutrition facts

● Maintained a clean and organized work area by sweeping, mopping, and scrubbing floors, washing dishes, sanitizing equipment and surfaces, and disposing of trash in proper receptacles

● Generated high customer satisfaction by maintaining excellent positive interactions and troubleshooting concerns to acceptable solutions

Education

Manhattan Comprehensive Night & Day H.S-New York, NY

High School Diploma

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