Customer Service Sales

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Heather Chuipka

Barrie, ON

Phone: 705-***-****

Email: **************@*****.**

OBJECTIVE: Customer Service Rep.

HIGHLIGHTS OF QUALIFICATIONS:

• 5+ years experience with excellent customer service record ; proven ability to

provide fast and efficient service with personalized customer service

• Exceptionally organized with high level of accuracy and strong attention to detail;

love a fast paced, challenging work environment

• Motivated, self-starter with strong communication skills

• Able to create a workable schedule to meet deadlines efficiently; ability to multi-

task; results oriented problem solving skills

CUSTOMER SERVICE

• Aptitude for creating a warm and welcoming environment, for individuals on all

levels; customers, staff and management

• Proven ability to answer customers’ questions and give information regarding the

business procedures and policies, in an accurate and customer-friendly way

• Recommended, selected, and helped locate and deliver goods based on

customer needs and desires

• Able to efficiently navigate through multiple data entry systems and other relevant

applications, tools and resources while speaking with customers

• Highly skilled in providing a timely, efficient, and considerate customer

experience

• Demonstrated ability to respond and resolve customer’s requests and concerns

with ease

• Proficient at developing new clientele base while maintaining current customers

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Heather Chuipka Phone: 705-***-****

ADMINISTRATIVE

• Booking appointments and confirming scheduled meetings with clients

• Typing and proofreading letters, forms and documents

• Conducted file maintenance and other clerical duties

• Documented accurate delivery times with attention to detail and clients needs

• Handling inquiries and promoting products / services to new and existing customers

• Demonstrated ability to create a safe environment for all residents

Sales and Management

• Explored ideas and developed tools to expand company's revenue; increased

profits 50%

• Handling inquiries and promoting products / services to new and existing customers

• Training, motivating and providing feedback to new staff members

• Networked with businesses, owners and managers

• Generating sales, maintaining repeat customers and ensuring customer satisfaction

• Managed driver and the driver's routes; personally went with driver to ensure

excellent client services

• Generated sales and new clients by creating company specials

Work Experience

Delivery Driver Partsource 2011 to 2013

Assistant Manager Realstar Properties 2010 to 2011

Welcome Agent Welcome Wagon 2008 to 2011

Salt Sales Culligan Water 2008 to 2009

Education

Humber College Marketing 1 1999

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