Customer Service Sales Representative

Ryan Kevin Roberts

*** ********* ***** *******, ** 27520

Phone: 919-***-**** Email: acft20@r.postjobfree.com

Objective To combine my personal strengths and professional experience to add value in an

organization, build strong relationships with both peers and customers, and provide

overall benefit to the economy and society.

Education University of North Carolina Wilmington

Cameron School of Business

Major: Bachelor of Science, Business Administration

Concentration: Management & Leadership

Graduation: May, 2010

North Carolina State University

Poole College of Management

Major: Masters of Business Administration

GPA: 3.6 (current) Graduation: December, 2015 (expected)

Tuscarora Council – Boy Scouts of America 2010 – Present

Experience

Serve as District Executive of Johnston County, NC - professional position

requiring fundraising, membership recruitment, and program development

Create, build, and maintain dependable relationships with all volunteer and

youth members.

Event planning for various week-long and weekend programs

Represent the BSA organization locally at various civic groups and on local

community committees

Time management to accommodate work weeks in excess of 70 hours

Coordinate and develop teamwork with both professional counterparts and

non-paid volunteers to achieve independent and organizational goals

Establish rapport with all volunteers to align their personal goals in-line with

organizational vision

2003 – 2007

Roberts Machine & Supply Co.

Serve as floor manager and sales representative. Created positive and

frequent communication with all customers.

Maintain quick and efficient service within retail and delivery loading areas

Cross-trained on various new skills (hydraulic hose crimping, chain

fabrication, welding, etc.) to accommodate staff changes and new business

goals

Efficiently handle cash drawer and make daily bank deposits

Maintained annual inventory of +6,000 items and retail sales

Strengths Dedication for conflict resolution, data analyzing and documentation, proficient in

Microsoft Office programs, proven leadership abilities, highly self-motivated,

relationship-oriented customer service

Activities Rotarian, deep sea fishing, guitarist/pianist, golf, Scouting

Honors Eagle Scout, Paul Harris Fellow

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