Customer Service Real Estate

Karen Moore

*** **** *** ******, *****, NY *****

Cell 718-***-****

Email: ***********@*****.**

EXPERIENCE

**** – 2014 STERLING NATIONAL BANK, NEW YORK, NY

Rent Security Specialist Managed real estate escrow accounts, rent payments, account reconciliation, and general

ledger entries.

Assistant to Account Officer Post receivables and payables; processed deposits and refunds, re-issued checks, and charge

backs.

Customer Service contact with landlords, tenants, vendors, and contractors.

Maintained database on accounts and customer files.

Ordered and Maintained office supplies. Handled equipment repairs.

Maintained vendor files on invoice receipts/packing slips for budget accountability recording.

Mailed monthly financial reports, year-end interest checks and 1099 forms.

1998 - 2000 WESTHAB, INC. YONKERS, NY

Tenant Service Coordinator Communicated and coordinated landlord/tenant housing issues with on site staff and contractors.

Facilities Manager Assistant Administrative and project support for the property managers and social service staff.

Opened new lines of credit on contractors and vendors accounts; maintain contract certificates.

Received, tracked, prepared and processed incoming repair orders, work orders, purchase orders,

service agreements, and vendor and contractor invoices.

Maintained database on repairs and vendor files: for budget accountability and statistical reporting.

Coded and processed invoices for expenditure reimbursements

Maintained inventory control in warehouse.

Scheduled and participated in departmental meetings, conferences, and workshops.

1990 - 1994 JACOBI MEDICAL CENTER, BRONX NY

Office Coordinator Responsible for purchase order requisitions, reimbursement forms, and petty cash.

Updated database and vendor files on medical supplies for budget accountability and statistical

reporting.

Maintained medical records on database for statistical reporting; Maintained files

Scheduled appointments. Handled incoming deliveries and repairs for medical equipment.

EDUCATION

2014 NEW YORK REAL ESTATE INSTITUTE, NEW YORK, NY

Certification in Commercial Real Estate

Real Estate (72 hour classes completed)

2005 CITY COLLEGE OF NEW YORK/ADULT CONTINUING EDUCATION PROGRAM, NEW YORK, NY

Certificate Program: Bookkeeping/Accounting

1985 BOROUGH OF MANHATTAN COMMUNITY COLLEGE, NEW YORK, NY

Degree: Associated in Applied Science

1980 Evander Childs High School, Bronx, NY

Diploma: Liberal Arts

SKILLS MS in Windows: Word, Excel, Access, Quick Books, Outlook

Type: 60 wpm

REFERENCES ARE AVAILABLE UPON REQUEST

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