Customer Service High School
Resume:
Patrisha Jeane A. Gonzales
Purok ** Kanluran, Brgy. Bagongpook
Lipa City, Batangas
********.*************@*****.***
OBJECTIVE
To obtain a position that will enable me to use my strong skills, educational background and
ability to work well with people
To work for a company that will enhance my skills I already have as well as provide the
opportunity for personal and professional growth and advancement opportunities
To accept challenges to become highly productive in achieving company’s goals
PERSONAL DATA
Nickname : Trish
Date of Birth : March 10, 1996
Place of Birth : Taguig, Metro Manila
Civil Status : Single
Citizenship : Filipino
Height : 5’2”
Weight : 42 kg
Religion : Roman Catholic
EDUCATIONAL BACKGROUND
Secondary Imus National High School
Brgy. Bucandala III, Imus City, Cavite
2013 – 2014
Primary Bagongpook Elementary School
Brgy. Bagongpook, Lipa City, Batangas
2008 – 2009
RELEVANT SKILLS
Customer oriented and self-disciplined in time management
Able to work on minimal supervision
Responsible, honest, trustworthy and hardworking
Willing to work on longer hours and flexible schedules (even in different branches)
Computer Literate (Microsoft Word, Publisher, PowerPoint; Adobe Photoshop CS5)
EMPLOYMENT RECORD
Gradient Printshop
Mary Cris Complex, Gen. Trias, Cavite
Front Desk Sales Assistant
April 05, 2013 – May 16, 2014
Duties and Responsibilities:
Customer service
Sales Workflow
Production Operation
Acquire from the clients the computer files needed to be printed and process.
Cutting and Laminating
Encoding
File Transfer
Fax Services
Quality Controller
Checks and makes sure that all printed output are free from physical damages
Checks and verifies that all information and customer input data are 100% correct in all
layout jobs.
Digibabe Tech Lifestyle
2F Cyberzone, SM City Dasmariñas
Dasmariñas, Cavite
Sales Staff/Cashier
May 27, 2014 – August 15, 2014
Duties & Responsibilities:
Greeting customers who enter the shop.
Be involved in stock control and management.
Assisting shoppers to find the goods and products they are looking for.
Being responsible for processing cash payments.
Stocking shelves with merchandise.
Answering queries from customers.
Reporting discrepancies and problems to the supervisor.
Giving advice and guidance on product selection to customers.
Balancing cash registers with receipts.
Dealing with customer refunds.
Keeping the store tidy and clean, this includes hovering and mopping.
Responsible dealing with customer complaints.
Working within established guidelines, particularly with brands.
Attaching price tags to merchandise on the shop floor.
Responsible for security within the store and being on the lookout for shoplifters.
Receiving and storing the delivery of large amounts of stock
Keeping up to date with special promotions and putting up displays.
CHARACTER REFERENCES
Mr. Aldwin De Leon Ms. Marianne Arevalo
General Manager Values Teacher
Gradient Printshop Imus National High School
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
PATRISHA JEANE A. GONZALES
Applicant
Contact this candidate