.Net Developer

**** ****** ***, **** ***, New Jersey ***** AND Av Miguel Perrela 910 Bl 4 802 Brazil (Currently)

+553********* Brazil Number

+1-201-***-**** USA Number

***************@*****.***.**

Deivide MARTINS

Experienced Computer Systems Analyst with diverse industry experience in healthcare,

CAREER

administration, contact center and mining.

OVERVIEW

Professional expertise includes systems applications, disaster recovery planning, support and

development

Technical help desk experience

SKILLS &

ABILITIES

Programming and design skills

Strong analytical skills

Patch management

Structured query Language (SQL) expert

Project Management

Strong collaborative skills

Document Management

Excellent problem solving skills

Product Life Cycle Management

Report Design

Software Development Life Cycle

ITIL V3 Foundation Certified

COBIT 4.1 Foundation Certified

Technical Support – 10 YEARS

HP SM9 Ticket Tool – 3 YEARS

Remedy Ticket Tool – 3 YEARS

English – 4 YEARS

Portuguese - NATIVE

Winforms Development (.NET C#, vb 6) – 8 YEARS

Microsoft SQL Server – 8 YEARS

Project Management – 5 YEARS

TECHNOLOGY LEAD, INFOSYS - BELO HORIZONTE - BRAZIL

EXPERIENCE

Now

Prepared and presented technical proposals for clients

Served as operating system expert, providing technical support for entire organization

Designed, documented and executed maintenance procedures, including system upgrade,

patch management and system backups (Based on ITIL Concepts)

TECHNOLOGY LEAD, ALMAVIVA DO BRASIL - BELO HORIZONTE - BRAZIL

3 YEARS

Developed application framework using Avaya, Vocalcom, Asterisk, Altitude.

Designed, documented and executed maintenance procedures, including system upgrade,

patch management and system backups

TECHNOLOGY LEAD, CADALIST TECHNOLOGY - RIO DE JANEIRO - BRAZIL

6 YEARS

Developed and managed project plan while providing status update to management

EDUCATION COMPUTER SCIENCE (BACHELOR DEGREE - 4 YEARS)

Faculdade da Cidade de Santa Luzia - Belo Horizonte - Minas Gerais - Brazil

MBA PROJECT MANAGEMENT (BASED ON PMBOK - PMI.ORG)

FGV Fundação Getúlio Vargas (2 years) - Belo Horizonte - Minas Gerais - Brazil

ACOOMPLISHM Collaborated on client engagement strategy to drive entry into risk-driven project methodology,

improving accuracy of project definition, sizing estimates and yearly resource budget planning.

ENTS

Improved client relationships and project predictability through shared business and technical

perspectives, agreed project roles, risk assessment, use cases, transparent business-aligned

development efforts and time-boxed delivery

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