Technician
Resume:
Dewayne Murray
Stone Mountain, GA 30083
Summary of Qualifications:
• Highly motivated, driven, and customer focused with a proven track record
and reputation for achieving organizational goals and Customer
satisfaction.
• Possess a unique combination of analytical and technical skills with
excellent ability to organize and prioritize work.
• Proven ability to work within a team environment or by myself with no
supervision and exceed individual performance targets.
Professional Experience:
Self Employed (Real Estate Investor) 3/2012 – Present
• Wholesale properties
• Rehab distress properties
• Partner with real estate agents and brokers to find properties at a
discounted price for my clients
• Negotiate with sellers to buy their distress properties to relieve them of
their financial burden
BellSouth/AT&T, Atlanta, Ga. 4/2000 - 3/2012
Electronic Technician/Circuit Layout Assigner
• Performed testing and troubleshooting to provide high quality network
switching, trunking and special services.
• Coordinated team operations required in making routine test and repair of
equipment and facilities.
• Assisted customers with resolving problems within their network
equipment.
• Interfaced with customers to share test results and associated trouble
findings.
• Served as In-Charge for Manager and technical SME providing peer
coaching & development to 24 Technicians.
• Provide onsite technical training to new and existing employees.
• Repaired hardware computer problems for 68 end users.
• Maintained database information for new Sonet Rings.
• Performed circuit designs for various levels: DS1, DS3, Hi-Cap, and
Optical Carrier.
• Analyzed and resolved technical problems for provision specialists,
engineers, and managers.
• Manage communications between different systems
• Resolve escalations from internal employees
• Worked with engineers
• Add and remove new and old software on employees pc’s
• Created Job Aids for Provisioning Specialists.
Roadway Express, Atlanta, GA 1998-2000
Dock Worker
• Used a forklift to strip and stack trailers.
• Removed packages on skids from strip trailers and placed them in the
proper trailer with the correct destination
• Handled all hazardous material by using proper equipment.
Scientific Atlanta, Norcross, GA 1997
Electronic Technician
• Built and performed troubleshooting on line extenders, system amplifiers,
and adaptors.
• Tested forward and reversed application modules.
• Tuned equipment to correct specifications.
• Trained new employees.
EDUCATION:
DeVry Institute of Technology 2001
Telecommunication Management
DeVry Institute of Technology 1995-1996
Electronic Engineering Technology
Technical Skills:
DOS, 6.1, MS Word, Microsoft Office Suite, Excel, PowerPoint, MS Access,
Windows 3.1, Windows 95, Windows 98, Windows NT, Windows 2000, Windows
XP, Windows 7, Windows 8, TCP/IP, Frame Relay, ISDN BRI, ISDN PRI, DMS
100, 5ESS, Sonet Ring, Cisco, DS1, DS3, Hi-Cap Facilities, and Carrier
Networks.
Certifications: CCNA (A+ Certified)
References available upon request
Contact this candidate