Customer Service Sales

FRANCES VARNEY

EXPERIENCE

****-**** ************ ****** ***. Orlando, Fl.

Property Manager

Perform renewal and move-in inspection, collect rent

and security deposits.

Meet with prospective clients to discuss acquiring

their investment house as a rental property

Advice new clients on repairs if any are needed to put

property on the rental market.

Interview prospective tenants; ensure that rental

application is filled out completely and accurately.

Take complaints from tenants for repairs and contact

laborers for repairs.

Drive by house to ensure that the property’s yard is

maintained.

Keep all lease and records organized.

Managed and maintain over one hundred properties.

2000-2006 Sunterra Resorts Orlando, Fl.

Customer Service/Sales Representative

Billing and Collections Representative research and

responded by telephone to clients’ billing disputes.

Responsible for making collection calls, posting

payments, and making necessary account adjustment.

Promoted to Deeding Office/Customers Service

Representative

Explained the contract of sales and rescission to new

and existing clients.

Performed a variety of general clerical duties,

including telephone reception, mail distribution and

resort reservations .

Assisted clients with sun options for future use.

Promoted to Customer Service Representative at a

corporate level, duties included answering customer

queries, making timeshare vacation reservations, and

providing detailed information on company product.

Servicing new and existing clients.

Provide effective and timely resolution to customer

complaints .

Offered a position at another Orland location when

regional office relocated to Nevada due to my

excellent work ethic.

Sales Associate

Advised potential clients on the concept of

timesharing and the benefit of ownership .

Assisted clients in securing financing and closed sale.

Generated new sales through successful client’s

follow-up.

Sale Associate of the month, October 2005

EDUCATION

2004-2005 Cameron Real Estate School Orlando, Fl.

Sales Associate

Licensed Real Estate Associate

R EFERENCES

Available upon request

*********@***.***

10142 ALLENBY COURT • ORLANDO, FL.

32821 • 407-***-****

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