Project Manager Engineer
Resume:
Ahmed Ezzat Sayed
Mobile: +966********* +201********* Email: ****************@*******.***
Personal Statement
Seeking position ...
Specialist seeking a challenging Telecommunication position, utilizing
qualifications and skills and more than 10 year experience in Telecom
field, with the potential for continuous growth.
Excellent work proficiency, rapidly grasp new concepts & procedures.
Maximizing acquired skills and creatively translating ideas through
production and design.
Considering myself to be self-motivated, punctual, reliable and co-
operative, communicate effectively with all people at all levels both
professionally and socially through an eager to learn and gain new
experience.
Skills
. High controlling and supervising skills.
. High project management skills.
. High team working skills.
. High ability in working under pressure.
. High ability in developing business ideas.
Work Experience
Alcatel-Lucent, KSA April 2014 to
Present
Customer Technical Advocate
Managing the Technical teams for MOBILY TX MNS Optics Project
. Responsible for the Operational management, Fault management,
Configuration Management Performance Management, Customer Complaint
and Routine Processes for the Transmission Core Network
. Responsible to manage ongoing day to day activities within the team,
by providing assistance, guidance and advice or taking appropriate
action in order to effectively resolve conflict, problems and
escalations, to facilitate optimal team performance. Respond to real
time events, escalations and day to day operational needs through the
effective deployment of suitably trained personnel in order to provide
adequate job cover at all times to meet operational expectations and
agreed service levels.
. Manage the team; maintain focus, discipline and adherence to standard
operating procedures. Ensure that the team follow agreed fault
management process for engagement, delivery and communication with
regards to fault resolution. Ensure team follow internal and customer
expectations and guidelines regarding governance of fault management.
To champion the team's requirements with internal/external departments
- to ensure that the operational objectives are met. Responsible to
continually review, Implement and maintain departmental processes in
order to meet the SLA/OLA and to improve the quality of service
provided.
Alcatel-Lucent, KSA June 2011 to March 2014
Optics NPI support
As Optics-NPI support for all TX trials & projects in STC account.
. Leading the TX anticipation program for enhancing the materials
delivery for STC TX account.
. Following up with the ordering and warehouse teams regarding the Stock
status and the open orders .
. Working on 1830 PSS family and 1354 PHM.
. I am accountable for validating of the TX network solutions (DWDM &
SDH); designing, installing and troubleshooting TX Solutions.
. Validating design files related to DWDM projects using Engineering
Planning Tool (EPT) after receiving it from Presales.
. Revising the SOW received from STC and matches it with the ordered BOQ
and design files.
. Updating the design files with actual fiber measurements and
contacting the customer if there are any comments and concerns.
. Modifying the design if needed after applying the fiber measurements.
. Generate the needed files "BOM, Installation report and Commissioning
files".
. Providing the needed data to the Engineering and rollout to start
their activities MOP creation, Installation and Commissioning.
. Validating the design for all new services such as 10G, 40G and 100G.
. Updating the DCN plan for the SS project with the protection links and
share it with STC.
. Supporting rollout teams during the implementation Phase.
. TPM for the eOMS DCN Area AA72 Splitting project.
. TPM for STC timescan / syncview upgrade project .
. Leading the technical team for the integration project of ALU NMS and
the OSS application (NetMeeting).
Latest succsseful trials
. Introduction of the new 100G card and the connectivity with Cisco and
Juniper routers in STC R&D lab.
. The 11DPM12 Service Creation with E-SNCP protection over Huawei
network in STC R&D lab in presence of STC design and planning team.
. Testing the interoperability of the 43SCX4 and 43SCX4E modules with
and without regeneration in presence of STC operation team in ALU lab.
Alcatel-Lucent, Egypt April 2010 to June 2011
Senior Technical Support Engineer
. Short Mission in KSA
. Participating in the Engineering and Pre-sales team in ALU KSA working
on all the transmission projects in STC account (SDH & DWDM) Reviewing
the SOWs received from STC and preparing the BOQs.
Alcatel-Lucent, Egypt April 2008 to April 2010
Technical Support Engineer
Technical support for the below:
1-Transmission product:
a. 1663 Add Drop Multiplexer universal (1663 ADMu)
b. 1665 Access Multiplexer universal (1655AMU)
c. Metropolis ADM Compact and Universal
d. AM1 and AMS
2- Telecom Egypt transmission project including AMU and AMS add drop
Multiplexers and their management system Optical Management System OMS 5.2
installed on HP machine.
3-8950AAA Application for Network Authentication, Authorization and
Accounting.
4- Telecom Egypt Com-Center & Data-Center project in Cairo and Alex
including HP
Servers loaded with the ALU applications including OSS application:
a. EMM for X25 links interconnectivity between ALU class5 switches (5ESS)
and the core network.
b. NVAM for managing and provisioning ALU class5 switches (5ESS).
c. NFM (OSS application) for managing, collecting and displaying alarms
of ALU class5 switches (5ESS).
Deployment activities for the following projects:
1- Telecom Egypt transmission project including AMU and AMS add drop
multiplexers and their management system Optical Management System OMS 5.2
installed on HP machine.
2- Telecom Egypt Com-Center & Data-Center project in Cairo and Alex
including HP servers loaded with the below ALU applications:
a. EMM for X25 links interconnectivity between ALU class5 switches (5ESS)
and the core network.
b. NVAM for managing and provisioning ALU class5 switches (5ESS).
c. NFM(OSS application) for managing, collecting and displaying alarms of
ALU class5 switches (5ESS)
Alcatel-Lucent, Egypt Jan 2008 to April 2008
Technical Support and Commissioning Engineer
Short mission in KSA
Participating in LDN Transmission project for STC customer in KSA as a
technical support and commissioning for below products:
1-1663 Add Drop Multiplexer universal (1663ADMu)
2-1655 Access Multiplexer universal (1655 AMU)
3-AM1 Plus
Telecom Egypt, Egypt Jan 2006 to Jan 2008
Technical Support Engineer
As a transmission & maintenance engineer in the department of cabinets.
Working on: -
1. Lucent cabinets "hardriue & hardrislu & any media" build on SDH.
a. Installing ADM 4/1
b. Making cross connections
c. Installing new E1's for customers
d. Working on management system ITM-SC
2. Nortel cabinets build on SDH.
a. Making cross connections
b. Installing new E1's for customers
c. Working on management system
Egyptian Armed Forces, Egypt Jan 2003 to June 2005
Transmission and Technical Support Officer
Working on: -
1. Advanced digital switch "ADS ".
2. Microwave radio transmission "CTM 250 & CTY ".
3. Fiber optics stations"PDH & SDH".
4. Repeaters stations.
5. Digital distribution frame "DDF "& unprotected main distribution frame
"UMDF "& protected main distribution frame "PMDF"
6. Telco systems.
7. Power stations "kohler"
Education
Faculty of Engineering Cairo 1997 to 2002
University, Cairo- Egypt
BSC. Electronics and Electrical Communication, Cairo University, Egypt.
Graduation Grade: - Good.
Graduation Project Title: -RF.MSK.RX. Implemented on Ti DSP Kit.
Graduation Project Grade: - Excellent.
References
Tamer Aly
Technical Project Manager - Alcatel-Lucent
E-mail : *****.***********@*******-******.***
Cell:+966*********
Mohamed Shafik
General Program Manager- Alcatel-Lucent
E-mail: *******.******@*******-******.***
Cell:+966*********
Mohamed Gazzarine
Senior Project Manager- Alcatel-Lucent
E-mail: *******.*********@*******-******.***
Cell:+966*********
Contact this candidate