Customer Service Quality

Tamiya Brooks

*** ***** **** ******

Lanett, Al 36863

Phone: 706-***-****

Cell: 706-***-****

E-Mail: *****************@*****.***

Summary

Manufacturing and production professional skilled in leading high-producing teams and using lean manufacturing

to reduce costs and increase process efficiency.

Dedicated leader with demonstrated ability to train, manage and motivate team members to achieve organizational

objectives.Results-oriented and decisive leader in the manufacturing industry. Seeks role as a Quality Team

Leader.

Machine Operator with positive attitude and a commitment to safety, quality, customer service and lean

manufacturing.Talented Machine Operator with solid work history and proven ability to perform well in a team

and individually.

Highlights

Experienced in production scheduling

Knowledgeable of quality control standards

Knowledge of 5S methodology

Certified Forklift Operator

Quality inspection professional

Dedication to product quality

Conditioning and quality procedure expertise

Quality assurance authority

Initiative to work independently

Strategic thinker

Accomplishments

Planned, directed, coordinated and assigned manpower to efficiently meet production requirements.

Earned forklift operator training certificate.Inventory Control

Restocked and organized items as necessary and as directed.

Product Inspection

Inspected products to ensure highest quality.

Supervision

Trained contract workers to perform general warehouse duties to company standards.

Machine Repair

Detected machine malfunctions and problem-solved accordingly.

Repaired, maintained and replaced parts on dies.

Experience

September 2011

Leehan America Cusseta, AL

Quality

Recommended corrective actions to minimize rate of product defects.Weighed raw data, reviewed parts history

and organized results prior to quality analysis.Analyzed manufacturing data against functional design and expected

quality results.Handled, measured and mixed chemicals following prescribed methods and testing

requirements.Inspected, tested and measured materials, products and installations to spec.Recommended

corrective actions to minimize rate of product defects.

Education

2010 Troup High School Lagrange, GA

3.5 GPA

Coursework in Vocal Techniques and Musical Theater Operations and Quality Management coursework.

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