High School Service

Cell: 510-***-****

*** ****** ****

Union City, CA 94587 Email:

lynguyen251@gmail.

com

Ly Nguyen

Objective RMA Repairing servicing & Warehouse manager.

Experience 2000-2013 Technical Service Center (TSC) Fremont,

CA

Technical Services Lead

Managed the RMA division of TSC, a profitable

business unit of Optoma Technology Inc, providing

support for North America and Latin America.

Managed a team of resources, including an RMA team

and Technical Support team with high efficiency

servicing as much as 2000 units per month.

Extensive experience with PCB repair both surface

mount and through-hole

Responsible for setting up a local Canadian service

unit in Toronto.

Responsible for servicing all of Optoma's products

including projectors, TV, LCD monitors and LED

street lights for both end-users as well as large

government unit such as the FAA.

Managed OEM services for DELL, HP, Chilin Display

Solution, Planar Digital Solution, Viewsonic, and

more.

Provided service to Optoma's factory recalls.

Managed warehouse, sales and distributions of parts

to dealers and end-users. Understanding ERP/MRP.

Maintain and communicate proper level of warehouse

supply inventories to support operation

Excellent skills on supervise and perform other

miscellaneous tasks as directed such as: Cleaning,

Painting, Minor Equipment Repairs, and Building

Maintenance and also for the entire warehouse

operations and proper functioning of the equipment.

In charge to assure that the Warehouse operates

efficiently and safely

Provide training and safety training, supervise and

perform basic forklift equipment maintenance and

maintain and communicate proper level of warehouse

supply inventories to support operation

Responsible for the entire warehouse operations and

proper functioning of the equipment.

Willingness to accept increasing levels of

responsibility.

Received the President Award and the Employee Of

The Year Award.

1995-1999 Umax Computer, Inc. Fremont, CA

Production Supervisor

Responsible for the assembly line of 40 employees

with the production capacity of 700 units of PC per

day.

Responsible for repair and production of Umax

Notebook PC and Scanners.

Supervised the production of OEM Apple computers.

Education

Certified inspector of general construction of

department of construction of HCM city Viet-Nam.

High school Diploma.

Contact this candidate