Customer Service Sales
Resume:
Indianapolis, IN ***** India N. Lange
*****.****@*****.***
High Performance Administrative Assistant / Customer Service Representative
Task and Goal Oriented Assistant
Prepare invoices, reports, memos, letters, financial statements and other
documents, using word processing, spreadsheet, database, or presentation
software
100% Customer Satisfaction Driven
Greet visitors and determine whether they should be given access to
specific individuals
Experienced in Office Management
File and retrieve corporate documents, records, and reports
Open, sort, and distribute incoming correspondence, including faxes and
Manage and maintain executives' schedules
Experience
Aaron's Sales & Lease - Speedway, IN
Premier Leader in Lease to Own Retail Merchandise, Recognized Corporation
in NYSE
Transitioning Sales Manager November 2013-Present
Customer Service Representative July-2012-November 2013
Quickly advanced through promotions to become a Sales Manager. Oversaw
daily operations of delegated tasks according to Sales Manager's Daily
Tasks List. I am responsible for daily service request and ordering
merchandise and parts through assorted vendors. Verifications of residence
and employment are a main priority on my to-do list as well as overseeing
that merchandise is delivered in a professional, courteous and timely
manner by my Product Technicians. Maintenance of customer gain and loss
reports are another priority along with marketing to potential customers.
Key Results
Won awards and placed Top 5 in Sales Team of the month in Great Lakes
Operations 2012
Recognized twice by VP President, Great Lakes Operations Michael Bennett
for Telephone Sales 100+ Club
Leading team in revenue challenge from Div. Sales Manager Zachary Hamilton
Key Skills
Typing 45-50 wpm Maintenance of records & company sensitive files
Proficient in Microsoft software ( Word, Excel, Spreadsheets etc
Customer Service Excellence
Marketing Strategies
Team building/Training/On-Boarding & Orientations
Retail Store Operations
Education
Dayton Job Corps Centers - Dayton, OH (2011-2012)
Certified Medical Administrative Assistant (CMAA)
Certified Medical Billing and Coding
Business Technologies
G.E.D - (2011)
Language and Technologies
Computer: Taleo, Microsoft Office, Quick-books, Point of Sales (POS) Adobe
Master, Etc...
References
Naydia Harris
Aaron's Sales & Lease
Sales Manager
Brittany Mack
Aaron's Sales & Lease
Customer Account Manager
Amber Anthony
Wellpoint Industries
Peformance Quality Auditor
LaDonna Anderson
Rolls-Royce Inc.
Executive Financial Analyst
Contact this candidate