Customer Service Accounts Payable
Resume:
Joshua A. Mileikowsky
* ********** **** ***, ******** CT 06902
EDUCATION
Dowling College, Oakdale, NY Dec 2013
Master of Business Administration in Management Information Systems
GPA 3.8
Quinnipiac University, Hamden, CT May 2011
Bachelor of Arts in History, Minor in Management Information Systems
GPA 3.3
Quinnipiac University, Economics/Finance Club
Member Fall 2007-2011
• Participated in bi-monthly meetings to increase industry knowledge and network
• Participated in stock market game with real-time quotes. Two-time second place winner, and one time
Third place winner
SKILLS
Microsoft Excel & Word, Microsoft Access 2007, QuickBooks, Zoho, CRM, Sage Accpac, Hirsch
Velocity, and fluent in Spanish
EXPERIENCE
Shift Forex, New York, NY Aug. 2013 – Dec. 2013
Internship
• Researched global economics and news, following news and events worldwide to find regions and
markets worth targeting
• Researched market intelligence, finding industry events, newspapers, marketing channels to obtain leads
• Prepared presentations and documents for client meetings
• Assisted in the creation of company – client contract agreement
• Conducted reviews with banks overseas in order to form working relationships with Shift Forex
• Performed an in-depth reviews on the strengths and weaknesses of vendors who can supply Shift Forex
products
• Attended and participated in client meetings
Lapine Associates, Stamford CT Feb. 2013 – Apr. 2013
Purchasing
• Maintained Vendor Relationships
• Worked with vendors to make sure all order information is accurate, track and follow up on purchased
items
• Used CRM and ERP systems such as Sage Accpac and SAP to review customer purchase orders
Customer Service Specialist
• Responded to customer inquiries
• Communicate with and notified internal departments of any issues with order, including pricing
discrepancies, and product availability issues
• Created and modified spreadsheets using Excel
Citizant/Lockheed Martin Nov. 2011 – Jan. 2013
Data Operator SR / Customer Service Specialist
• Obtained Public Trust Security Clearance
• Assisted in daily office operations such as Filing, Scheduling appointments, Vendor access sheets, and
Personnel information shredding
• Responded to customer inquiries regarding the credentials, pin identification numbers, and process
• Addressed any technical problems with equipment
• Performed enrollments of personal IRS Employee and Vendor information in order to obtain HSPD-12
credential
• Performed Activations and Updates of HSPD-12 credential
• Used Control Inventory Tool (CIT) to Confirm delivery of HSPD-12 credential
• Activated, created, and or Deleted HID Cards to grant or deny access
• Aided employees in HSPD-12 issues such as access to various restricted areas
• Adhered to Lockheed Martin, Citizant, and IRS internal and regulatory requirements
Metal Processing Inc., Puerto Rico Seasonal 2003-2009
Accounting Associate
• Updated accounts payable, receivable, and prepared invoices for client billings
• Initiated wire transfers and check payments
• Prepared bank reconciliation statements
• Maintained client and inventory database and prepared delivery orders for clients
• Answered and responded to customer inquiries
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