Customer Service High School

Reena Shankar

***** ******* **, ******* ** ***** 510-***-**** ***************@*****.***

Objective To demonstrate my customer service experience and commitment by

exceeding goals in a retail/sales position.

Experience Beauty Advisor

10/13-2/14 Macy’s Estee Lauder Cosmetics, Newark, CA

Retail

Open and closing duties

Obtaining Cash register

Excellent product knowledge

Customer Service

Answering phones and booking appointments

Excellent cosmetic skills

Housekeeping duties

Inventory preparation

Face charts

Credit/My Client expert

Events

Gift with purchase

Ground Control

9/28/13-9/29/13 Insomniac Events, Mountain View, CA

Volunteer

Team leader

Walkie- Talkie trained

First aid assistant

Distributing drinks

Security guard

Event set up

Information booth worker

Beauty Advisor

8/2012- 8/2013 Macy’s Benefit Cosmetics, San Mateo, CA

Retail

Multitasking with makeup appointments

Answering phones

Setting up appointments

Obtaining a cash register

Obtaining sales goals

Restocking shelves/Cleaning counters

Gaining of loyal customers

Customer service

Excellent clientele

Face Charts

Opening Credit/My client expert

Gift with purchase

Photographer / Hair and Makeup Artist

8/2008-6/2012 First Exposures, San Francisco, CA

Time managing

Art Featured in 2 Auctions

Voluntary photographer for Help Portrait Event

Hair and makeup for over 400+ people in 8 hours

Setting up and taking down equipment

Mentee

Usage of Photo editing programs (Photoshop, Lightroom, etc.)

Dark room editing

Photo’s featured for a Campaign against breast cancer

Photographs featured in Twitter’s new corporate building

Assistant in the Register Office

09/2011-6/2012 Tennyson High School, Hayward, CA

File documents

Set up test and records

Arts and crafts

On-Call helpers for teachers/counselors

Party planner, event organizer

Education Chabot College

8/18/2012- Present Hayward, CA

Currently working towards an Associates of Science degree in Biology

Tennyson High

11/2010-6/2012 Hayward, CA

High School Diploma

Contra Costa College

6/1/2008-8/1/2008 Richmond, CA

Certificate of completion in Bridges to the Future summer program at

Contra Costa College

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