Customer Service Sales/Operations Management

Kenneth McBee

***** ******** ****, *********, ** 61008

815-***-****

Sales / Management

QUALIFICATIONS

Assertive, energetic, sales professional with proven ability to close

sales, cultivate new customers, and expand existing accounts. Quick learner

with natural sales ability. Exceptional ability to identify and anticipate

customer needs, and successful completion of multiple simultaneous

deadlines. Application of my professional expertise and small business

management knowledge, will assist in expansion of your customer base and

maintain optimum customer satisfaction for the existing customers. [I seek

to offer my salesmanship and management skills, along with my extensive

experience in the field, towards the performance of my duties and

consequently towards the growth of the Organization.]

SALES & MANAGERIAL EXPERIENCE

A Trophy Connection, Inc. dba Recognition Pros, Rockford, IL 1988 - Present

Owner/Sales

Recognition Pros manufactures awards, signage, and promotional products and

also has a sports photography division.

Establish and maintain hundreds of new small business customers by

anticipating and understanding specific needs forging long term customer

relationships.

Created marketing campaign, pricing structure and sales strategy. Perform

annual budgeting including capital requirements and Implement

yearly/monthly forecasting and report.

Devise business/operational strategies supporting the goal of the

company.

Successfully transfer extensive product knowledge to provide exceptional

customer service.

Experienced in HR, AP and AR facet of business

Motosports Park, Byron, IL 1982 - 2000

Multifaceted role progressing upwards from Grounds Maintenance Technician

culminating at the position of Co-Owner.

Motosports Park is the Midwest's premiere motocross facility.

Sole supervision of ground maintenance crew.

Knowledge and experience in accounts payable, accounts receivable,

project management, inventory control and day to day operations.

Recruited, hired and trained associates for all departments *(Front gate,

concessions, medical personnel, grounds crew, public announcer).

EDUCATION

Stillman Valley High School, Stillman Valley, IL

COMPUTER

Proficient in Microsoft Word, Excel, Corel Draw, Adobe Photoshop,

Illustrator and QuickBooks POS

Kenneth McBee

11784 Galloway Lane, Belvidere, IL 61008

815-***-**** home / 815-***-**** cell

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