Customer Service Representative

BARBARA L. ROGERS

**** * ******* ** *******, Illinois 60651

Cell: 312-***-**** Phone: 773-***-****

********************@*****.***

Skills Highlights:

Customer Service, Cash Handling, Warehouse (Shipping/Receiving, Quality Control,

Forklift Operation) People Proficient, Team Player, Maintenance, Janitorial, Well

Organized, Interpersonal, Training, Detail Oriented, Computer Skills (MS Office,

Internet)

Employment History:

U-Haul Broadview,

IL

Customer Service Representative

03/2009-3/2010

Dispatching rental trucks ranging from cargo to 26” foot

Assisting customers in a timely manner

Taking storage payments, driving rental trucks ranging from cargo to 26” foot, pulling

trails, tow dolly, auto transport

Unloaded inventory, performed cycle counts daily

Checked in rentals, clean and inspected truck rents in a timely manner

Auto Zone Chicago, IL

Counter Parts Associate

03/2009-11/2009

Looked up car parts on desk system, gathered customer vehicle information

Pulled items from shelves, warranty items

Operated forklift to appropriate area to unload merchandise

Home Depot Arlington

Heights, IL

Order Writer

07/2007-02/2008

Assisted customers with flooring installations and prepared estimate flooring quotes

Expedited flooring issues between vendors, installers, and customers

Met metrics, quotes, and quality scores per month

Wal-Mart Forest

Park, IL

Unloaded

07/2005 – 01/2007

Assisted customers with purchasing and locating various items throughout the store

Received and processed cash debit and check payments

Unloaded items for shipments

US Cellular Chicago, IL

Service Technician

11/2003 – 04/2004

Serviced and processed new and existing telephone accounts

Entered, changed and updated customer account information

Received and processed customer payments

Benjamin Moore Melrose Park, IL

Shipping & Receiving Clerk

02/1999 – 08/2001

Received, sorted and documented incoming supplies and merchandise

Picked orders and prepared to be shipped to other store locations

Assisted customers with locating and mixing paints

Entered data into companies shared database system

Education:

Steinmetz High School, Diploma: June 1998 Chicago, IL

Coyne College, Diploma: Electrical Construction Maintenance April 2011 Chicago, IL

Computer System Institute: Computer technician Chicago IL

Contact this candidate