Customer Service Engineer

Nareshkumar Chauhan +91-972*******

AD/*,Ratnakr tenaments, Gotri, Vadodara, India

**************@*****.***

Professional Profile

Varian Linear Accelerator -MLC, OBI & Simulator Service Engineer since Feb

2008 (True beam, Clinac ix, C/D, low energy clinac)

Preventive Maintenance / PMI

Repair & maintain

Routine checking / Calibration & Alignment

Emergency / Routine service calls

STBs/ phone support for internet / external engineer.

Major Service jobs like Klystron /Vacuum job/ Ion chamber replacement

MLC & On Board Imaging -OBI system service & Obi QA job.

CT & MRI Field Service Engineer (2000 ~ 2008)-Hitachi & Shimadzu

Site Planning

Installation

Preventive Maintenance

Break Down call

Repair & maintain

Routine Checking / Calibration

Professional Training

VARIAN MEDICAL SYSTEMS, USA

Varian Linear Accelerator Training course "Service A" in 2008, USA

Varian Simulator "Ximatron" training course in 2008, USA

Varian "E-arm (robotic Arm)" training in Switzerland-2009

Varian "On Board Imaging" Training in Usa-2010.

Varian "Truebeam Delta" Course 2011

HITACHI MEDICAL CORPORATION, TOKYO, JAPAN

Hitachi Medical Corporation, Japan for MRI Model AIRIS in 2004

Hitachi Medical Corporation, Japan for CT Scanner Model Pronto in 2005

Hitachi Medical Corporation, Japan for MRI Model Aperto in 2005

Kodak India Limited, India Chennai for Kodak laser camera 2000

Mindray, China for Ultrasound, color Doppler training in the year 2007

Professional Experience 10 years of Medical Imaging Experience & 6 Years

in Radiotherapy

Hem- Tech Services, Vadodara, India

May 1996 ~April 2002

Service Engineer

I worked for this company for 4 years in that I was handling Installation

of Shimadzu CT Scanner, Cath labs, Ultrasound scanners. After that we

provide services of all kind of calls like preventive maintenance,

calibration. This company is freelancer for ultrasound, cardiac monitors

and defibrillators so I have wide experience on other manufacturers also.

Blue Star Limited, Vadodara, India

April 2002 to 2008

Assistant Manager Customer Service

I have total 10years experience in Medical Imaging field. i.e. CT, MRI,

USG, Laser Cameras, Auto film Processor

This company is Authorized Sales & Service Provider for HITACHI MEDICAL

CORPORATION, JAPAN. During this work period I had independently done Site

planning for CT, MR and completed many turnkey projects

In Blues Star I did Site planning, Site survey, Installation and routine

service of CT/MRI/Ultrasound

I independently install 5 Hitachi MRI (Permanent Magnet) more than 15 CT

Scanner installed

Varian Medical Systems, Vadodara, India (Residence Eng )

Feb 2008 to continue ... (Current job)

Product Specialist Linac /mlc/ obi/ Truebeam

I have completed 6+ years in Radiotherapy Oncology Service in this I am

taking care for Varian Products. ie, TRUEBEAM, Clinac 2300C/D, CLINAC IX,

, Simulator, MLC, Portal Imaging, OBI etc.

Here my roll is to service/ calibrate / pmi's, Perform STBs - Major job

like KLYSTRON/ VACUUM job/ Target replacement / ion chamber replacement

etc.

I am currently taking care for 2 Truebeam, 4 IX, 3 Unique(Single energy)

and 2 Ximatron.

Providing Telephonic / Smart connect Service for other Remote Site and if

require site visit to assist other Field engineer.

Skill # Troubleshoot on component level Repaired Stand Mother Board, AMC

driver, Aux Back plan, Motor Drive, LAP Lasers, console Computer, Console

PCBs and many more.

Develop MLC utility tool to replace T Nut without disconnecting Motor

interconnect. That's make maximum uptime of Machine and Fast repairing of

MLC.

Make small Utility procedure to take Clinac Console backup on CD.

Education

University : Gujarat University, India

Post B. Sc Diploma in Instrumentation in 1999 (1 year)

Graduate degree # B. Sc Electronics in year 1993~96 (3 years)

Higher Secondary (HSC 10th +2) 1991~92

Secondary School (SSC 10th ) 1990

Computer Knowledge

Computer Courses :

UNIX, LINUX, MS DOS, MS WINDOWS 98. Win 7

WINDOWS NT

VISUAL BASIC

C++

FoxPro

Personal Details

Date of Birth/ Sex : 08 July 1976 / Male

NATIONALITY : Indian

Marital status : Married & 2 kids

References

Mr V Sukumar : Manager Blue Star Limited +91-982*******

********@*************.***

Mr Sanjay Thakur Service Manager Blue Star Limited +91-981*******

************@*************.***

Mr Ajay Khapre : Varian Medical System India- Manager VMS +91-98205

22443

****.******@******.***

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