Customer Service Sales

Tevin D. Williams

***** ******* **** *** #**** • Fairfax, VA 22030 • 336-***-**** • ***************@*****.***

PROFILE

• Experienced in sales and customer service

• Self-motivated with the ability to take on new challenges with confidence

• A dynamic leader with strong communication, team work, time management and

multi-tasking skills

• Strong work ethic, analytical thinker, task oriented, enthusiasm and eagerness to learn

• Proficient in Microsoft Office Suite

EDUCATION North Carolina Agricultural and Technical State University, Greensboro, NC

Bachelor of Science, Management, Graduated May 2014

CERTIFICATES Lean Six Sigma: Green Belt A pril 2014

EXPERIENCE P aul Davis Home Restoration Ashburn, VA

Project Management Trainee June 2014 – Current

• Serves as team lead who oversees all works in progress

• Ensure that tasks are executed with impeccable quality and in a timely fashion

• Manage and conduct recruitment process of potential tradespeople

• Provide superior communication with both customers and Paul Davis Ownership

• Prepare detailed and professional estimates to insurance company

Jimmy Jazz Greensboro, NC

Retail Sales Associate October 2013 –

F ebruary 2014

• Assisted customers and maintained visual merchandising for a specialty retailer of urban

c lothing

• Assisted with stock maintenance and periodic inventory counts

Sam’s Club Greensboro, NC

S ales Associate

November 2012 – Sept 2013

• Recognized for surpassing quota and selling the most Sam’s Club

m emberships (Jan. 2013)

• Ensure that each customer receives outstanding service by providing a friendly

environment, including greeting and acknowledging every customer, maintaining solid product

knowledge and all other aspects of customer service

ATHLETICS NCAA Division FCS Football – L inebacker A ugust 2009- April

2 013

Awarded a full, endowed scholarship

• Devoted 35+ hours per week to athletics in addition to holding a full time academic

s tanding

• Exercised leadership skills along with practicing self-discipline on and off the field

• Reacted to complex situations quickly and effectively

LEADERSHIP Aggie Entrepreneurship Club: V P of Marketing September 2013-

May 2014

• Develop, implement, and manage marketing campaigns for various programs and

e vents

• Maximized advertisement coverage through flyers and social media platforms

• Recruited and managed a committee of 20 students

Society of Advancement of Management : M r. SAM S eptember 2013-

M ay 2014

• Served as a student ambassador; recruited new members and stood as the org’s

s pokesperson

• Assisted in the planning and implementation of community service and fundraising

i nitiatives

MEMBERSHIPS

• Society for Human Resource Management (SHRM) August 2011- May

2 014

• American Marketing Association October 2011- May

2 014

COMMUNITY

• Volunteer Football Coach - Dudley HS, Greensboro, NC A ugust 2013- May

2 014

• Big Brother Program Mentor, Greensboro, NC A ugust 2012- May

2 014

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