Customer Service Sales

Martin Stoilkov

Professional Summary

Accomplished and energetic instructor with a solid history of achievement in the martial arts. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include teaching, marketing, and customer service.

Skills

Customer and Personal Service

Experience

Martial Arts Instructor Gracie Martial Arts - Stuart, FL

Observe participants and inform them of corrective measures necessary for skill improvement.

CNC Router Operator/Composite Assembly Pac Seating Systems - Palm City, FL

Review work orders and blueprints to ensure work is performed

4525 Se Nimrod Ln, Stuart, FL 34997 Ph: 772-***-**** ************@*****.***

Instructing

Education and Training

Active Listening

Offer alternatives during classes to accommodate different levels of fitness.

Provide students with information and resources regarding nutrition, weight control, and lifestyle issues.

Promote school through membership sales, and record member information.

Coordinate or participate in promotional activities or trade shows, and work with local businesses.

Determine charges for services requested, collect deposits or payments, or arrange for billing.

Solicit sales of new or additional services or products.

Monitoring

Active Learning

Sales and Marketing

Mechanical

Feb 2012-Present

Jul 2013-May 2014

Sheet Metal Mechanic Turbo Combustor Technologies - Stuart, FL

Inspect individual parts, assemblies, and installations for conformance to specifications and building codes, using measuring instruments such as calipers, scales, and micrometers.

Martial Arts Instructor American Top Team - Port St Lucie, FL

Observe participants and inform them of corrective measures necessary for skill improvement.

according to specifications. Measure dimensions of finished workpieces to ensure conformance to specifications, using precision measuring instruments, templates, and fixtures.

Mount, install, align, and secure tools, attachments, fixtures, and workpieces on machines, using hand tools and precision measuring instruments.

Adjust machine feed and speed, change cutting tools, or adjust machine controls when automatic programming is faulty or if machines malfunction.

Modify cutting programs to account for problems encountered during operation and save modified programs.

Develop detailed design drawings and specifications for mechanical equipment, dies, tools, and controls, using computer-assisted drafting (CAD) equipment.

Drill and punch holes in metal, for screws, bolts, and rivets.

Maintain equipment, making repairs or modifications when necessary.

Trim, file, grind, deburr, buff, or smooth surfaces, seams, or joints of assembled parts, using hand tools or portable power tools.

Shape metal material over anvils, blocks, or other forms, using hand tools.

Offer alternatives during classes to accommodate different levels of fitness.

Plan routines, choose appropriate music, and choose different movements for each set of muscles, depending on participants' capabilities and limitations.

Provide students with information and resources regarding nutrition, weight control, and lifestyle issues.

Apr 2011-Jul 2013

Feb 2007-Mar 2011

Drafter Trias & Associates - Fort Pierce, FL

Produce drawings using computer-assisted drafting systems (CAD) or drafting machines, or by hand using compasses, dividers, protractors, triangles and other drafting devices.

Customer Service Associate Publix Supermarket - Stuart, FL

Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.

Education

High School Diploma : Drafting/Architecture Port St Lucie High School - Port St Lucie, FL

Architecture Indian River State College - Fort Pierce, FL

Maintain equipment inventories, and select, store, or issue equipment as needed.

Promote school through membership sales, and record member information.

May 2006-Oct 2008

Reproduce drawings on copy machines or trace copies of plans and drawings using transparent paper or cloth, ink, pencil, and standard drafting instruments. Prepare colored drawings of landscape for presentation to client. Create freehand drawings and lettering to accompany drawings.

Sep 2003-Aug 2005

Enter customers' transactions into computers to record transactions and issue computer-generated receipts. Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines. Count, verify, and post armored car deposits. Resolve problems or discrepancies concerning customers' accounts. Greet customers entering establishments. Assist with duties in other areas of the store, such as bagging and carrying out customers' items.

Jun 2005

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