Customer Service Manager

objective:

Seeking an entry-level position in administration, graphic designing or

customer service.

education:

Diploma in Graphic Design (May 2010) Somerset

County Technology Institute, NJ, USA

Diploma in Total Animation (Sep 2006)

Edit Institute, Mumbai, India

Certificate in Creative Graphics (May 2005) St. Angelo's

Computer Education, Mumbai, India

b.a in Social Science (Dec 2004)

Madurai Kamaraj University, Mumbai, India

Diploma in Fashion Designing (Jun 2002)

SNDT, Mumbai, India

COMPUTER skills:

Software:

Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Adobe Firework,

Adobe Flash, QuarkXPress, Corel Draw, MS. Word, and MS. PowerPoint.

Operating Systems:

MAC OS-X, WINDOWS XP/VISTA

PROFESSIONAL EXPERIENCE:

Asset Manager (Oct 2007-Apr 2008)

Ocwen Financial, Mumbai, India

. Managed foreclosed US property listings.

. Coordinated with onshore real estate agents to redeem foreclosed

properties.

Account Advisor (Jan 2006 -Jul 2006)

Intelenet Global Services, Mumbai, India

. Handled inbound calls to assist customers with credit card payments,

balance transfers, and issuance of debit cards.

Administrative Assistant (Aug 2005-Dec 2005)

Cosmic Traffic Systems, Mumbai, India

. Handled inbound calls to answer customer queries and to take

orders for traffic products.

Graphic Designer Intern (Jan 2005-Jul 2005)

Business of Cinema, Mumbai, India

. Designed and created professional logos using Corel Draw.

. Edited images using Adobe Photoshop.

PORTFOLIO:

http://www.behance.net/saudamini

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