Service Customer

Janet M. Bray, **** Strathmore Cres. Niagara Falls, Ontario L2G 1G5

905-***-**** *******@*******.***

Special Skills

Ability to perform within a team environment.

Ability to meet goals with limited supervision.

Strong analytical, presentation, time management and organizational skills.

Effective decision making, sound judgement, and initiative skills.

Employment History

FedEx Custom Brokerage 1987-2014

Managed all daily import customs transactions in accordance with Canada custom

regulations.

Researched and resolved customer complaints on service and operational issues.

Negotiated extensions for clearance of goods while the doc's were still under process.

Informed clients about custom regulations, shipping restriction requirements.

Determined and verified harmonized tariff classification and valuation using reasonable

care.

Newport & Co. Ltd. 1981-1987

Organized and prepared data, documents, and rulings for timely entry on behalf of clients

Complete shipping documents for release of goods from the United States.

Running entries to Canada Customs, billing clients, filing, daily balancing for duties and

taxes.

Arranged for custom clearance

Janet M. Bray, 5750 Strathmore Cres. Niagara Falls, Ontario. L2G 1G5

905-***-**** *******@*******.***

Niagara Detention Center 1978-1979

Helped maintain the daily typing and filing within the records department.

Screened inmate backgrounds, letters and packages received.

Logged in and out prisoners with day passes

Helped inmates get phone messages to friends or family.

Education

Niagara College of Applied Arts and Technology, Welland Ontario

Graduated with a General Business certificate

Niagara Falls Collegiate Vocational Institute, Niagara Falls, Ontario

Graduated with grade 12, general.

References supplied on request

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