Project Manager

FELICIA TOLIVER

PO Box ****** Las Vegas, NV *****

Home: 702-***-****, ext. 2036 - Cell: 702-***-**** - **************@*****.***

PROFESSIONAL SUMMARY

I have 23 years of teaching experience at both collegiate and secondary levels, coupled with 21

years of accomplished IT experience with the Internal Revenue Service which encompassed duties

and responsibilities as a Database/Application Server Administrator, a Project Leader, an Acting

Manager, an the onsite OJT of Microsoft products, a Technical Writer, a QA Tester assigned to

functional/system, end-user interface, unit, integration, SAT, 508, and user acceptance testing, an

IT specialist assigned to testing/evaluating all new releases, enhancements and application

development using C, C++, Java, JEE,, Informix 4gl, Oracle E-Business Suite, Oracle Reports, Forms,

Discoverer, and PL/SQL, Enterprise Data Standards, Data Modeling, DB2/SQL, XML, CICS, Web

Sphere and client/server processing and an IT Relational Database Developer for the Multibillion

Dollar Tax System project known as ‘Taxpayer Advocate Management System’.

PROFESSIONAL EXPERIENCE

Freelance IT/Education Contractor

02/2012 to present

Tutor math/science and computer languages, as well as create and test ad hoc programs,

training programs, training materials, training databases, visual training materials and other

projects based on the level according to the audience as requested by my clients .

Secondary Staff Instructor

11/2012 to 02/2013

Lake Mead Christian Academy – Las Vegas, NV

Temporary 3 month contract to temporary replace the current teacher while on maternity

leave. I assumed all the duties as required by a secondary staff instructor including teaching

the following subjects: algebra, biology, health, independent studies and honors algebra and

biology.

IT Specialist System Analysis/Application-GS-2210-12

01/1991 to 02/2012

Internal Revenue Service of the Department of Treasury – Las Vegas, NV

Maintained the project source code, FSP (Functional Specification Process) ensuring

compliance under the Capability Maturity Model Integration, both oracle application and

database development servers as well as provided support to our oracle

application/database production servers

Performed enterprise-wide application solutions based on the business and users

requirements using technologies such as Oracle E-Business Suite, Oracle Reports, Forms,

Discoverer, and PL/SQL, Enterprise Data Standards, Data Modeling, DB2/SQL, XML, CICS,Â

Web Sphere and client/server processing

Developed and maintained complex programming modules, including unit, system and

Integration test plans ensuring compliance under the Software Development Life Cycle

Provided technical guidance during our significant project in designing, coding, testing,

debugging as well as, translated and interpreted functional requirements involved with the

local phase of our national project and Applied computer assisted software engineering

(CASE) tools to the design and development process and performed system analysis,

‘functional/system, end-user interface, unit, integration, SAT, 508 accessibility, and user

acceptance’ testing, installation, implementation, coding, documentation, modification and

supported on applications and software ranging from broad and low impact

Provided guidance to less experienced coworkers in solving programming issues

Modified and upgraded code as necessary using tools such as Clear Case, exceed, visible

analyst and other selected government approved tools

Built databases and table structures following n-tier architecture methodology for web

applications as well as evaluated potential software products based on new and existing

system development and migration requirements

IT Adjunct Instructor

08/1987 to 12/2002

Community College of Southern Nevada – Las Vegas, NV

Instructed college level computer courses ranging from Computer fundamentals to C++ as

well performed other duties attributed to the position

ACCOMPLISHMENTS

Received several letters of appreciation/recognition from my supervisors, the organization

District Directors

Selected and served as the Acting Chief and the Database Administrator for our local server

Selected and served as the Project Lead for Team meetings, source code control and

modification

Selected and served as the Project Lead ‘Librarian’ for all the Share point documents, SDLC

documents, ASP documents and the Functional Specification Processes documents including

maintaining all updates/changes, coordination and distribution to peers, management,

project customers and outside affiliation, integration Testing for both the development and

production modules and Oracle upgrades and releases

Selected and served as Project Lead ‘Coordinator’ and ‘Point of Contact’ between the

Customers SAT administrators, SAT testers, and the BPMS team in Memphis, as well as

created and coordinated the BPMS data warehouse scripts and queries ensuring ALL parties

platforms comply with the defined business and user requirements

Selected and Served as Project Lead producer and distributor of the Version Description

Document

Consistently met deadlines and requirements for all production transmittals, as well as was

always available to work outside of regular shift, including weekends and evenings

Selected and served as the Project Lead ‘Quality Assurance Tester’ for functional/system,

end-user interface, Usability, SAT, Integration, unit and STRESS testing

Selected and Served as the Project Lead ‘Point of Contact’ for the multibillion dollar Project

known as ICP/AMS Project in which I was also responsible for creating data conversion

scripts to transition the ICP application with our TAMIS project and ensuring the project met

the business and user requirements

Selected and Served as the Project Lead ‘Knowledge, Incident/Problem, Service Asset

Management (KISAM)’ coordinator

Created Lesson Learned Document 'How to upgrade outdated O racle- based Applications' which

was selected to be used in coordination with our local projects as well w ith other global projects

outside of my department

Selected and served as the onsite OJT of Microsoft products

Acquired strong verbal and written communication skills

Acquired proven ability to multitask, motivate others to action, solve complex problems

independently, generate innovative solutions, work with people from a variety of diverse

social and economic backgrounds and collaborate and consult with technical and non-

technical business line personnel.

EDUCATION

Master of Science: Mathematics

University of Nevada at Las Vegas

Bachelors of Art: Mathematics

University of Nevada at Las Vegas

Certificates of Completion

Enterprise Learning Management System (ELMS) – Online Courses

‘Firewalls and VPNS’, ‘ITCP Testing’, ‘KISAM Service Manager ‘, ‘PSTR-Plan of Action &

Milestone Work Request’, ‘Disaster Recovery’, ‘IT Security Stakeholder’, ‘Work Requests

Management System/Supplier’, ‘Infrastructure Security’, ‘Communications Security’,

‘Data Security Administration’, ‘FISMA’, ‘CMMI’, ‘Cyber Security’, ‘Advanced Pyramid

System Administration’, ‘Unix’, ‘Informix 4gl’, ‘Advanced ASP .Net’, ‘Microsoft .NET for

Developers’, ‘C C ‘Network Security’ and an exhaustive list of courses in ‘Web

Programming’, ‘LAN Programming’, ‘Java Programming’,’ Networking’

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