Sales Management

Michael L. Stewart, MBA, MFP

P.O. Box *****., Raleigh, NC 27675 ? 919-***-**** (H)

mailto:***************@***.*** 919-***-**** (C)

Profile

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. Highly-experienced senior -level financial and general management

professional with an exceptional track record of developing outstanding

results through empowering and coaching employees at all levels. As a

tactical roll up the sleeves professional manager, I am committed to

developing unification cross-functionally for maximum production,

profitability and performances. My extensive work in finance, operations,

client executive management and business development in technology,

consulting, large enterprises and asset management firms inspired me into

developing patented and industry leading processes. Small or large teams,

static assets, portfolio management or workforce, let me demonstrate how to

deliver a strong ROI from all asset classes.

As a C-Level client development leader who fosters profitable ventures

through extensive planning, timely and flawless service delivery, it is my

tenet to embrace diversity along with steadfastly focusing on continuous

quality management improvement and a closely monitored P&L.

Expertise

. Financial Planning

. Executive Asset Management

. Operational Processes

. Resource Management

. Procurement Management

. Operational Management

. Cash Flow Management

. Risk Management

. Process Management

. TQM, ISO 9000, Six Sigma

Experience

The Carolinas Financial Network - (2014-Present) (Securities & Advisory

Services offered by and through Lincoln Financial Securities)

Independent Advisor

. Financial consultant and asset planning for small and midsize

businesses focusing on asset protection and asset growth. Typically

improve key clients' P&L lines by 10-35%

. Advisory services support for small business CFOs and owners

connecting each balance sheet line to improving the bottom-line

trending on 3-15% improvement of profitability

. Business operational efficiencies through enhancing associate value

with lower cost and improved participation rates. Currently seeing 5-

50% improved participation

. Book growing at 25% per month

Prudential Securities and Insurance, Raleigh, NC (2012-2013)

Financial Professional and Investment Advisor Representative

. Series 7, 66, Life, Health, LTC, Medicare Supplement, Property and

Casualty

. States NC, OH, MI, Counties in FL

Big Green Group Inc., Chester, NJ (2009-2012)

Chief Financial Officer and Senior Vice President

. $8M privately-held technical services wireless telecommunications grew

from $0 basis

. Operations in 16 states/6000 locations under contract

. Key partner in raising +$1M private investments and developing

operational processes

. Financial reporting, vendor management, P&L co-ownership, cash

management, vendor management, resource onboarding and intellectual

property controller

. 2010-2011 fastest growing contractor for Fortune 50 company

MNM Enterprises LLC, Raleigh, NC (2005-2009)

Managing Partner/General Manager

. Designed technology functions delivering efficiencies and productivity

across activities from prospecting leads, sales cycles, project

implementation, measuring quality and collections

. For Etrials, a clinical services organization, resolved DOA by 98%,

collecting over $800K in 30 days

. For General Sports Venue Construction (minority owner) - Astroturf

group, constructed new processes resulting in a 50% reduction of

installation time and reduced errors by 90% in the implementation

program

. For Vitel Communications, as interim General Manager reversed 24

consecutive months of negative gross profit in technician services

fulfillment organization while improving inventory utilization by 98%

. For SAS/DataFlux, architect of sales operations processes including

project management implementation of Salesforce.com elevating inside

sale production by 25%

Avaya (Lucent Technologies & AT&T), Basking Ridge, NJ (1987-2005)

Engagement Director Global Services (2002-2005)

. Led technical professional services call center team managing complex

multi-tiered critical operations support in a multi-vendor market

environment including introducing groundbreaking technical data

support levels and dispatch procedures

. Implementation director leading project managers, security team,

professional services and hired staff in a client co-located 7 x 24

facilities with industries most stringent response and repair SLAs

. Managed network platforms supporting local switching, voice mail and

SS7/STP platform surveillance, transport platforms as well as ensure

compliance with all FCC reporting

. Managed a team of 15 Tier Three and 30 Tier Two professionals

servicing TDM, IP, and adjunct enterprise communications equipment in

over 1000 locations throughout North America

. Instrumental in collaborating lessons learned with client strategic

sales team and continually developing services proposals for third-

party vendor equipment support.

. Complete project management and managed services product portfolio

under the umbrella of a single comprehensive program. $21 million

annual billable revenue

Executive Officer Staff Director (2001-2002)

. Lead restructuring architect of services for corporate spin-off from

Lucent Technologies including contract separations and service

provider selections

. Team leader in structuring operation after a 35% workforce retirement

program with a 0 percent depletion in meeting all SLA

District Field Services Manager (1999-2001)

. Headed northeastern area technician services group Y2K programs

including the upgrades and readiness support

. Designed a new training center for technical services resulting in

600% improvement of available technical training hours resolving a $40

million union grievance at cost of less than $250,000

. Co-authored variable workforce utilization program engaging highly-

skilled technicians on an "As Needed Basis"

National Client Executive (1996-1999)

. Led sales and implementation enterprise communication equipment for

Fortune 25 clients

. Client purchased large volumes for internal use as well as bundled

solutions marketed under its own brand

. Three-time Millionaire's Club Achiever exceeding 125% quota attainment

in each of three years of assignment thus resulting in a promotion to

senior staff at headquarters

. Direct quota was $4.5 million in equipment software, services and

equipment

Area Chief Financial Officer (1992-1996)

. P&L reporting, business operations, staff supervisor and compensatory

sales compensation plans for telecommunication services enterprise

Account Executive/Inside Sales (1987-1992)

. Award winning sales representative and account executive for local mid

and large enterprise network operations

Education-Development-Organization

Master of Business Administration - University of Detroit, Detroit,

Michigan

ISO-9000 & International Marketing - Oxford University, Oxfordshire, United

Kingdom

Bachelor of Science in Accounting - The Ohio State University, Columbus,

Ohio

Continuing Education - Duke University

Board of Directors - Star Sports Entertainment Group

Board of Directors - Big Green Group

National Black MBA Association

Alumni Associations of The Ohio State University and University of Michigan

PMP- Project Management Certification

Suite of Microsoft Software (Word, Excel, PowerPoint, Access, Visio)

Avaya Technical Services Management

Avaya Sales Certification

Series 7 License

Series 66 License

Life & Health License

Property & Casualty License

Long-Term Care and Medicare Supplement License

Master Financial Professional

Hobbies-Interest-Awards

CEO Leadership Award

Vice-President Award for Community Activism

Millionaire Club Winner

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