Engineer Technical Support

Curriculum Vitae

Amit Chandrawanshi E-mail:- ********************@*****.***

***/* ***** ***** ****** of Jeen Mata Mandir

Indore (M.P.), 452001 Mob. No. – 971-***-****

OBJECTIVE:

To participate in the growth and profitability of professionally managed Organization and

to add value through my commitment, hard work and strong drive to success.

ACEDMIC QUALIFICATION.

• Bachelor of Science from Dr. Harassing gaur University, Sagar (M.P.) in 2007.

• Higher Secondary (10+2) Math’s Science from M.P. Board, Bhopal in 2003.

• High School Certificate examination from M.P. Board, Bhopal with in 2001.

PROFESSIONAL QUALIFICATION:

ACHNP (Advance Certified Hardware and Networking Professional) from IIHT.

144/King Shopping Complex Bhopal in year 2008.

WORK EXPERIENCE:

• One Years work experience as a System eng. at Career Academy Bhopal.

• I have 4year work experience from NSB BPO Solutions Pvt. Ltd as a System and

Network Engineer from 15th February 2010 to 15th march 2014.

Computer Hardware:

Assembling, Disassembling, Installation, configuration and maintenance of computers

and peripherals. Troubleshooting of computer problems.

Operating systems:

DOS, Windows 98, Windows ME, Windows NT, Windows 2000, Windows XP, Windows

2003 & 2k8,Windows Vista, Windows 7.

Server 2008

DNS AD – Configure AD and DNS, Manage user group policy,

DHCP – Release IP addresses, Reserve IP. IP release by timing.

Networking Technology:

Pear to Pear Networking, Manage Active Directory (AD) User and Computer, DHCP,

Manage user and computer by Group Policy in the network .DNS, RIS & etc.

Configure and manage servers, switches, hubs in any domain and networks.

Remote –

Computer software installation, maintenance, updating and all kind issues resolve

by Remote (Like - Team viewer, Ammy admin, net meeting )

TECHNICAL KNOWLEDGE:-

Rolls and Responsibilities:

• Resolve first level problems pertaining to MS Office, Outlook and other related

front-end applications.

• Should have troubleshooting skills for resolving printer, scanner, LAN related issues

• Identification, isolation, and repair software affecting computer network services.

• Exposure to troubleshooting Local Network.

• Exposure to Structured Cabling Systems, other Network components like Modems,,

Switch, configuration.

• Responsible for logging and allocation of the calls.

• Coordination with team/ vendors for speedy call resolution.

• Good Communication Skills, positive & service attitude.

• Strong Customer facing skills.

MS Office: -

Word, Excel, Power Point, and managing all common software.

OTHER ACHIVEMENTS:

• N.C.C. ‘B’ Certificate.

STRENGTH:

• Eager to learn new things .Have ability to work with disciplinary teams, prepared to work

& travel anywhere in India.

HOBBIES:-

• Work on computer, flying kites, Surfing on net.

PERSONAL DETAILS :

Name : Amit Chandrawanshi

Fathers Name : Mr. Sarower Ram Chandrawanshi

Date of Birth : 12/07/1987

Languages Known : Hindi & English

Permanent address : HNO. 102 ‘A’ Type Colony Gurhi

Post- Palachourai, Th- Junnerdeo, Dist- Chhindwara (M.P.) 480449

DECLARATION:

• I hereby declare that the all information mentioned above is true to the best of my

knowledge and belief.

Date:- AMIT CHANDRAWANSHI

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