Engineer Quality Assurance

Monika Bajaj

Union City, CA *****

Cell: 561-***-****

Email: *************@*****.***

MOBILE / WEB QA ENGINEER

SUMMARY:

Experienced in testing web and mobile applications manually and

utilizing test automation tools

Knowledge of Software Development and Software Testing life cycles

Develop test documentation (test plans, test cases, traceability

matrices, check lists, etc.) to meet product business requirements and

technical specifications

Practical knowledge of and experience with QA methodologies

exercised within an agile development framework

Research software defects and make them reproducible

Report software anomalies using custom and commercially available bug

tracking systems. Follow up with known problems until satisfactory

resolution

Formal training in manual and automated Software Quality Assurance

and Information Technology

Communicate with international testers, development engineers

business development team members, and the carrier core support teams to

investigate and troubleshoot issues and problems and create concise defect

tickets

Good written and verbal communication skills

Have been a successful coach to the members of my team from

different levels working on the same project

Work closely with the QA Manager to monitor and ensure completion of

QA milestones

Create test apps and web pages using Java Script and HTML

Experience testing large-scale web applications running on multiple

servers

Contributed to the entire Development process and the role of QA in

it, including participation in design and review activities, and

postmortems

Flexibility to respond and react to changing priorities quickly and

efficiently

US Green Card holder

TECHNICAL SKILLS:

Platforms: Windows 7/Vista/XP, MAC OS, iOS, Android OS, UNIX/LINUX

Programming: HTML, JavaScript

Test Automation: Selenium IDE/RC, UI Automator

Virtualization: VMWare Server

Bug Tracking: Target Process, Radar, Pivotal Tracker, Bugzilla,

Redmine, Intern Task Manager, Jira

Browsers: MS Internet Explorer, Mozilla Firefox, Chrome, Safari,

Opera

Applications: MS Office (Word, Excel, PowerPoint, Outlook), Cascade,

Filemaker, Internal Test Tools, Zoho Docs, Wiki

EXPERIENCE:

03/14-08/14 Mobile QA Engineer, Skype (Microsoft), Palo Alto, CA

. Performing manual and automation tests in agile environment on iOS and

Android devices

. Running automation scripts on daily basis using UI Automator

. Printing log files from automation failures and report them to

automation engineer for debugging purposes

. Get updated jar files with latest code changes and push them on

devices for smoke and regression testing of automation scripts

. Creation and maintenance of test plans and test cases

. Performed cross-platform testing for iOS and Android

. File bugs in Jira through SNS

. Get crash logs and report them to engineers

. Update bug status on daily basis

. Debugging automation script with the help of UI automator and android

studio

. Work closely with product designers, engineers, PM's and offshore teams

. Tested the application based on weekly iterations, updated test cases,

and bug status, to meet goals

04/13-04/14 Platform Stability Engineer, Facebook, Menlo Park, CA

. Responsible for ensuring the stability of Platform APIs and SDKs by

building and maintaining test plans.

. Test third party applications and their login functionality into

Facebook application

. Worked with Product Managers, Engineering Managers, and Engineers

for all the new launches, validating test plans and prioritizing test

cases.

. Created test apps using Java Script and HTML to test login

functionality and other features

. Set monthly goals and work towards accomplishing them

. Repro and triage bugs filed from offshore team

. Performed manual and automated web testing on all browsers

. Attached crash logs to bug reports

. Install and delete builds for test apps on iOS and Android

. Work with off shore team in clarifying doubts regarding bug filed

and new features

. Responsible for running daily manual and automated tests for Client

Platform

. Provided step by step details on issues found

. Work with engineering team to prioritize bugs

. Provide detailed reporting and analysis on bugs found

. Tested a wide range of our technologies (such as Open Graph, Graph

APIs, Social Plugins, Mobile SDKs) and gained technical expertise.

. Identified Redundant test cases/update test cases for platform test

plans

. Use internal tools to create test plans, test cases, track bugs and

goals

. Perform daily regressions tests on different browsers and platforms

. Send out daily reports of tests performed to QA and engineering

teams

01/13 - 04/13 QA Analyst - iOS Testing, Vodafone, Redwood City, CA

. Tested client-server products on iOS devices

. Created testing environment to track bugs and improve quality of

the application for better user experience

. Developed test plans and test cases and mapped bug lists coming out

of test cases.

. Execute test plans and test cases to test product functionality

. Install latest builds on iOS and perform regression tests

. Tested feature deployment in Agile environment

. Perform regression tests on feature list provided by development

team and track bugs accordingly

. Update feature and bug lists periodically

. Collaborate with engineers to work on up-coming features and bug-

fixes

. Get crash logs using X-Code and adding them to bug reports

. Review new bugs encountered and old bugs closed in weekly bug

bashes

. Worked in a scrum/agile environment efficiently

10/11 - 12/12 Software QA Consultant, Apple, Cupertino, CA

Tested various Apple's applications including Mail, Photos & Videos,

Images, Forms, Safari, Multi- language web applications and HR Products

Participate in Both Agile and Waterfall processes at all the stages

of development cycle

Developed, modified, and executed software test strategies, test

plans and test suites

Maintained records of test results to assist in debugging and

modification of software

Perform code reviews and assisting in debugging efforts

Accessibility QA of web applications using accessibility tools

(Wave, FAE)

Utilized business and technical requirements to produce solid test

documentation

Review product documentation and contribute corrections and updates

Experience with test driven development either in a QA or a

developer role

Execute structured and ad hoc tests on daily basis. Report software

defects found.

Provide debugging with utilization of JavaScript, HTML, and CSS

Tested HTML Mail, Account Management, Security, and other features

Involved in many types of testing including functionality,

regression, smoke (release acceptance), user acceptance, performance, GUI,

usability, navigation, etc.

Provided browser compatibility (Firefox, Chrome, Safari, IE) and OS

compatibility (iPad, iPhone, MAC, Unix, Windows 7/Vista/XP)

Automated software testing using Integrity and Squish (Froglogic) in-

house tools

Participated in localization testing for 40 languages including

Chinese, Japanese, Spanish, German, Swedish, Russian, French, Italian,

Brazilian Portuguese, etc.

Daily testing of world class applications within the local carrier

networks.

In depth testing of daily builds including design and implementation

of test plans and test cases

Worked on multiple projects at the same time

10/09 - 09/11 Software QA Consultant, LASTH Corp., Mountain View,

CA

Project: cloud computing PBX application

Tested web-based PBX application (user and administration modules)

Tested mobile messenger application on Android and iPhone devices

Tested mobile SMS application on Android and iPhone devices

Identified software defects and reported them via Target Process

bug tracking system

Tested feature deployment in Agile environment

Project: social networking web site for teenagers

Executed automated test developed in Selenium IDE/RC for acceptance

and regression tests

Analyze script failures in automated testbeds; modify scripts/

libraries, edit error files, and log product defects as needed

Submitted bug reports and monitored their resolution status using

Flyspray

Provided browser and platform (Windows 7/XP, MAC OS X) compatibility

testing

Project: web-based application designed for professional and amateur

photographers which offers many useful features such as free photo uploads,

secure storage, photo sharing, photo enhancement and integration with major

social networking sites

Created and executed test cases for several modules of the

application

Developed and maintained automated regression tests using Selenium

IDE

Utilized virtual machines (VMWare) for cross platform testing

(Windows 7/Vista/XP)

Performed testing for consistent look and feel and functionality

under different browsers (MS IE, Firefox, Chrome, Safari)

Developed SQL queries to validate GUI results against backend data

Identified and reported software failures to Element tool bug

tracking system and verified them fixed in future releases

2001 - 2005 Pre-School Teacher, St. Joseph's Convent School,

Mumbai, India

Teaching social science, literacy, creative expressions, numeric, and

physical education skills

EDUCATION & TRAINING:

2010 Test Automation with Selenium IDE/RC, Portnov Computer School, Los

Altos, CA

2009 Software Quality Assurance, Portnov Computer School, Los Altos, CA

2005 Computer Science Curriculum, Mission Valley Regional Occupational

Program, Fremont, CA

2001 Bachelor Degree in Commerce and Economics, University of Mumbai,

India

REFERENCES AVAILABLE UPON REQUEST

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