LYNNBROOKE SANTOS

***** ******** ****** #***

Sherman Oaks, CA 91403

917-***-****

acfqzi@r.postjobfree.com

Overview A highly motivated professional with a verifiable record of

accomplishment spanning five years. Highly creative, recognized as a

results-oriented and solution-focused individual. Areas of strength

include: Medical Insurance Verification and Authorization, Computer

Literacy (All Scripts, Accumedic, Nextgen, Microsoft Suite), Bilingual,

Excellent Organizational Skills

Education Liberal Arts September, 2009 -

Mercy College, New York Present

Regents High School Diploma September, 2003 -

Saint Michael's Academy June, 2007

Experience Hospice of New York, Long Island City, New January,2011 -

York January,2014

Administrative Clinical Assistant

Monitor patient recertification dates

Assist in the scheduling and coordination of federally

mandated hospice physician and/or Nurse Practitioner face to

face encounters.

Responsible for ensuring documentation is present and

complete for patient re-certification in the Hospice program.

Assist Staff Development Coordinator in the scheduling of

annual in-services, educational activities, and mandatory

orientation/competency testing for vendors, contracted

facilities and Hospice staff.

Participate in QAPI activities and chart audits through hard

copy and computer generated records.

Assist the Clinical Director and preparing reports and

special projects

All Med Medical and Rehabilitation of NY, Bronx, New York

June, 2008 - September, 2010

Referral Department Supervisor

Schedule consultation and diagnostic appointments for

patient; obtaining the proper insurance authorization

Completed requested forms for Medicare, the Department of

Health, Social Services, Insurance, and specialty offices.

Contact patients to provide appointment date, time, location

and preparation information for appointment, if appropriate

and provided consults orientation for diagnostic testing

Responsible for obtaining and registering new patient's

information from Attorney office's (i.e. Workers Compensation

Board, Lien Cases, and No Fault Cases)

Governance Metrics International, New York, New York

June, 2005 - January 2007

Receptionist

Answered the telephone; responsible for the sorting and

distribution of all correspondence

Assisted the office manager with general office duties;

inclusive of administrative duties.

Becker Parkin Dental Supply, New York, New York

March, 2007 - July, 2007

Administrative Assistant

Scheduled appointments for prospect vendors to meet with

representatives

Responsible for the office's clerical functions; answer

telephones and work closing with company representatives.

References to be furnished upon request

Contact this candidate