LYNNBROOKE SANTOS
Sherman Oaks, CA 91403
**********@*****.***
Overview A highly motivated professional with a verifiable record of
accomplishment spanning five years. Highly creative, recognized as a
results-oriented and solution-focused individual. Areas of strength
include: Medical Insurance Verification and Authorization, Computer
Literacy (All Scripts, Accumedic, Nextgen, Microsoft Suite), Bilingual,
Excellent Organizational Skills
Education Liberal Arts September, 2009 -
Mercy College, New York Present
Regents High School Diploma September, 2003 -
Saint Michael's Academy June, 2007
Experience Hospice of New York, Long Island City, New January,2011 -
York January,2014
Administrative Clinical Assistant
Monitor patient recertification dates
Assist in the scheduling and coordination of federally
mandated hospice physician and/or Nurse Practitioner face to
face encounters.
Responsible for ensuring documentation is present and
complete for patient re-certification in the Hospice program.
Assist Staff Development Coordinator in the scheduling of
annual in-services, educational activities, and mandatory
orientation/competency testing for vendors, contracted
facilities and Hospice staff.
Participate in QAPI activities and chart audits through hard
copy and computer generated records.
Assist the Clinical Director and preparing reports and
special projects
All Med Medical and Rehabilitation of NY, Bronx, New York
June, 2008 - September, 2010
Referral Department Supervisor
Schedule consultation and diagnostic appointments for
patient; obtaining the proper insurance authorization
Completed requested forms for Medicare, the Department of
Health, Social Services, Insurance, and specialty offices.
Contact patients to provide appointment date, time, location
and preparation information for appointment, if appropriate
and provided consults orientation for diagnostic testing
Responsible for obtaining and registering new patient's
information from Attorney office's (i.e. Workers Compensation
Board, Lien Cases, and No Fault Cases)
Governance Metrics International, New York, New York
June, 2005 - January 2007
Receptionist
Answered the telephone; responsible for the sorting and
distribution of all correspondence
Assisted the office manager with general office duties;
inclusive of administrative duties.
Becker Parkin Dental Supply, New York, New York
March, 2007 - July, 2007
Administrative Assistant
Scheduled appointments for prospect vendors to meet with
representatives
Responsible for the office's clerical functions; answer
telephones and work closing with company representatives.
References to be furnished upon request