Sales Manager
Resume:
Susan E. Watson (Bitsy) *********@*****.***
**** **** ****** - ******, ** 22182
OBJECTIVE
To obtain a marketing position within the property & casualty insurance industry, with a focus on agency
management, that will allow me to best utilize my skill level and experience in relationship building and
solution providing to contribute towards maximized profitable growth with an insurance agency force in a
competitive environment.
EXPERIENCE
AIG Private Client Group – Maryland, Virginia and Washington, DC 2008 - Present
Business Development Manager
Responsible for agency management and marketing for Personal Insurance targeting the High Net Worth
customer in the Capital Region.
Safeco Insurance Company - Maryland & Washington, DC 2008
S enior Sales Professional
Manages Distribution Agent Group for Commercial and Personal Insurance Sales and Marketing for the
Maryland & Washington, DC area.
Fireman’s Fund Insurance Company - Maryland & Washington, DC 1997 - 2008
F ield Territory Underwriting Specialist & Territory Sales Manager
Agency Sales and Underwriting manager for Maryland & Metropolitan Washington Territory, managing
marketing, new business and growth for the Personal Insurance segment
Spearheads the development of local sales & growth, as well as leads source programs targeting affluent and
high net worth prospects through innovation and creativity
Oversees agent training on proprietary web systems as well as management of product introduction and
agent communications
National Council on Crime & Delinquency – Washington, DC 1995 - 1997
Administrative Manager & Executive Assistant
Acted in administration for criminal justice firm assisting in building government project proposals,
organizing Capital Hill events, managing staff and assisting President in program execution
Rowan & Blewitt Inc. – Washington, DC 1994 - 1995
Crisis Management Associate
Assisted in support of Forbes 1000 customer base for national crisis management firm specializing in media
training and consulting.
Progressive Ins. Co. – Washington, DC 1986 - 1994
Territory Sales Manager, Telemarketing Manager & Commercial Vehicle Account Executive
Managed group of 300 to 750 insurance agencies in the District of Columbia and Maryland with focus on
sales program development, product and technology training, and overall agency management (1988 &
forward)
Created new telemarketing department to independent agencies for commercial vehicle program in Mid-
Atlantic territory with emphasis on heavy truck programs (1987)
Member of commercial vehicle service team conducting risk review, building proposals, tracking agent
performance and building of sales programs (1986)
EDUCATION
University of Virginia, Charlottesville, VA Liberal Arts Studies with Major in Sociology - 1980–1984
INTERESTS
Professional singer; National Anthem vocalist at MLB, NBA, WNBA and NHL professional sporting events
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