703-***-****

Susan E. Watson (Bitsy) acfqxb@r.postjobfree.com

**** **** ****** - ******, ** 22182

OBJECTIVE

To obtain a marketing position within the property & casualty insurance industry, with a focus on agency

management, that will allow me to best utilize my skill level and experience in relationship building and

solution providing to contribute towards maximized profitable growth with an insurance agency force in a

competitive environment.

EXPERIENCE

AIG Private Client Group – Maryland, Virginia and Washington, DC 2008 - Present

Business Development Manager

Responsible for agency management and marketing for Personal Insurance targeting the High Net Worth

customer in the Capital Region.

Safeco Insurance Company - Maryland & Washington, DC 2008

S enior Sales Professional

Manages Distribution Agent Group for Commercial and Personal Insurance Sales and Marketing for the

Maryland & Washington, DC area.

Fireman’s Fund Insurance Company - Maryland & Washington, DC 1997 - 2008

F ield Territory Underwriting Specialist & Territory Sales Manager

Agency Sales and Underwriting manager for Maryland & Metropolitan Washington Territory, managing

marketing, new business and growth for the Personal Insurance segment

Spearheads the development of local sales & growth, as well as leads source programs targeting affluent and

high net worth prospects through innovation and creativity

Oversees agent training on proprietary web systems as well as management of product introduction and

agent communications

National Council on Crime & Delinquency – Washington, DC 1995 - 1997

Administrative Manager & Executive Assistant

Acted in administration for criminal justice firm assisting in building government project proposals,

organizing Capital Hill events, managing staff and assisting President in program execution

Rowan & Blewitt Inc. – Washington, DC 1994 - 1995

Crisis Management Associate

Assisted in support of Forbes 1000 customer base for national crisis management firm specializing in media

training and consulting.

Progressive Ins. Co. – Washington, DC 1986 - 1994

Territory Sales Manager, Telemarketing Manager & Commercial Vehicle Account Executive

Managed group of 300 to 750 insurance agencies in the District of Columbia and Maryland with focus on

sales program development, product and technology training, and overall agency management (1988 &

forward)

Created new telemarketing department to independent agencies for commercial vehicle program in Mid-

Atlantic territory with emphasis on heavy truck programs (1987)

Member of commercial vehicle service team conducting risk review, building proposals, tracking agent

performance and building of sales programs (1986)

EDUCATION

University of Virginia, Charlottesville, VA Liberal Arts Studies with Major in Sociology - 1980–1984

INTERESTS

Professional singer; National Anthem vocalist at MLB, NBA, WNBA and NHL professional sporting events

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