Sales Administrative Assistant
Resume:
Lucy M. Cowan, CPS
**** ***** ******, ***** ****, Texas 77479
****-*****@*******.***
Cell: 713-***-****
Executive Assistant
Certified Professional Secretary
Confidentiality & Strong Work Ethics
Advanced Microsoft Office Skills 30 Years
in Administrative Support
Special Projects and Events Coordinator Solid
Communication Skills
Continuing Education and Training
2005 to Present
Understanding IT Security Requirements Employee Harassment Training
Ethics Training Violence in the Workplace Training
Substance Abuse Awareness Technical Writing 101: Grammar
Tips/Rules
The Indispensable Assistant The Administrative Assistants
Conference
Graphics in PowerPoint 2007 Contract Relationships
Advance Formatting in Excel 2007 Advanced Customization in Excel 2007
Advanced Document Features in WORD 2007 Managing E-Mail in Outlook 2007
Distributing Presentations in PowerPoint Advancing your Administrative Career
2007
Employee Performance Communication MS Office EXCEL, PowerPoint & Outlook
System 2007
Sentence Construction Grammatical Errors in Business Writing
Creativity and Innovation in the Emotional Intelligence at Work
Workplace
Emotionally Intelligent Leadership Business Writing: How to Write Clearly
and Concisely
Business Grammar: Parts of Speech Business Writing: Editing and
Proofreading
Business Grammar: The Mechanics of Business Grammar: Working with Words
Writing
Success Over Stress LMS Administrator Training
Leading, Learning, Living - prerequisite CPS: Business Law & Finance, Management
classes to Certified Professional and Office Systems & Administration,
Secretary (CPS) test Planning and Organizational Skills
Barton Reading/Language Skills
Career Accomplishments
WRD Entertainment, Inc. September 2013 - July 21, 2014
. Receptionist, greeting customers, selling radio and Arkansas Weekly
Ads
. Assisted the General Manager and the News Department
. Assisted the DJs with six radio stations
. Gave prizes to winners of contests
. Co-Chair for "Bean Fest" in Mountain View, AR
West Elementary School August 2011 - September 2013
. Instructed Computer Classes for grades 4 thru 6
. Classes were Math, English, Science, Civics, and Typing
. Assisted the Media Specialist
. Assisted in Accelerated Reader with Media Specialist
. Instructed Barton Training for grades 1 thru 3
. Assisted in front office when needed
Jacobs Technology August 2005 - December 2010
. Worked in Mission Control Center at Johnson Space Center as the
Mission Evaluation Room Administrative Console Support for the bridge
. Attended meetings and took minutes of the Research and Planning
Working Group (RPWG) for the International Space Station (ISS) pay
load department
. Created and maintained SharePoint site for department
. Created and maintained Emergency Operations Manual for Group Deputy
Director
. Attend weekly staff meetings and sent duties to Director's six
managers
. Created and forwarded weekly and monthly reports to Directors
. Taught audio and video instructions for new "double" conference room
for 100 people for the customer NASA
. Maintained mandatory training requirements for 800 employees and
trained the training coordinators
. Utmost care of confidential, classified, and sensitive materials
. Liaison between Director and six Managers
. National Security Clearance until 2014
July 2003 to August 2005
. Married and stayed home to take care of my father who lived with us
until his passing
Cingular Wireless (now AT&T but formerly known as Houston Cellular)
October 1995 to June 2003
. Administrative Assistant to the Vice President and Directors of the
sales department
. Developed strong partnerships and communication skills within the
department and other departments
. Prepared weekly and monthly sales reports for distribution to sales
force of 350
Cingular Wireless (now AT&T but formerly known as Houston Cellular)
October 1995 to June 2003 (Continued)
. Prepared and launched monthly kick-off meetings
. Scheduled and involved in team building
. Co-Chaired Annual Charity Golf Tournament
. Planned and Chaired trip to Lake Tahoe for 100 top sales reps and
their spouses
. Planned special acknowledgement for Corporate Account managers in
Cancun, Mexico
(Additional work history available on request.)
Honors and Awards
. NASA Award "In recognition of your efforts as a Johnson Space Center
(JSC) Team Member Contributing to the International Space Station's
significant milestone of a 6-Person Crew" - 2010
. Five Treasure Chest Awards from Jacobs Engineering - 2010
. On-The-Spot Award from Engineering, Science Contract Group (ESCG) -
2009 from the Mission Systems & Technology Management Group "Lucy has
stepped in to provide additional support for the Space Shuttle Program
(SSP) Mission Evaluation Room whenever asked. In particular, for the
STS-127 and STS-128 missions Lucy responded to the multiple launch
delays and schedule changes without flinching. Her professionalism
and cheerful attitude are always appreciated."
. Group Team Achievement Award from ESCG - 2008
. Planned trip and awarded a special acknowledgement for my work on The
Fast Start Project celebrating with top honors sales force personnel
in Acapulco, Mexico - 2001
. Planned trip and awarded a special acknowledgement for my work with
the Corporate Accounts Sales Department and celebrated in Cancun,
Mexico and Playa del Carmen - 2000
. Planned trip and awarded special acknowledgement for sales force to
those that held top honors in sales and celebrated in Lake Tahoe -
1999
. Nominated by my peers and won The President's Award, celebrating in
Puerto Villarta, Mexico - 1998
. Awarded special recognition for supporting and organizing Houston
Cellular's 1st Annual Charity Golf Tournament - 1997
References
Dr. James R. "Randy" Willison, Sr. Mrs. Edie Allen,
Principal
100 Gaston Drive West Elementary School
Batesville, AR 72501 850 Hill Street
479-***-**** Batesville, AR 72501
*********@**********.*** 870-***-****
******@*****************.***
Mr. Gary Bridgman, General Manager
WRD Entertainment, Inc.
920 Harrison Street
Batesville, AR 72501
*******@******.***
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