Data Center Practice Lead, CCNP, NASP, VSP, EMC Velocity Sales

CHARLES G. LANG

**** ******** **. ***. ****, Farmers Branch, TX. 75244

*********@*****.***

Cell: 214-***-****

EXECUTIVE PROFILE

Seeking a position with a company that is a fit for my leadership abilities

and technical background.

SKILL HIGHLIGHTS

Business Development Process Improvement Team Development

Technical Leadership Converged Infrastructure Network Engineering

Wireless Networks Virtualization Disaster Recovery

Business Continuity Customer Relations Change Management

Planning

Project Management Technical Writing Sales

NetApp Accredited Sales VMware Sales EMC Velocity Sales

Professional (NASP) 2013 Professional (VSP) 2013 Accreditation 2012

ITIL Foundation version 3 Cisco Certified Network Cisco Certified

Certification 2010 Professional (CCNP) 2002 Design Associate

(CCDA) 2000

USAF 10 Years Persian Gulf War Veteran World Travel

CORE ACCOMPLISHMENTS

Led a new technology consulting effort for TOLA in sales, delivery, project

management, team development and growth. Services included BCP/DR, Cloud

offerings, assessments, infrastructure, ERP, CRM and CIO advisory services.

Led the effort to create and develop a Data Center Practice focused on

NetApp, Cisco, VMware, EMC, VCE, HP and DELL. Solutions included design,

converged infrastructure, Cloud strategy, assessments and DR.

Led the North Texas services team as part of the TOLA market, which made up

the largest services revenue in the nation with $12 Million annually.

Led a 30 person team responsible for the delivery of $56 Million in

services for Cisco wireless and a core infrastructure upgrade for the

largest school district in Dallas.

Personally oversaw the delivery of $15 Million of Vblock for the PayPal

data center in Utah.

Developed and launched a Telecom Expense Management SaaS offering touted by

Gartner.

Led a $100 Million Cisco Maintenance group; implemented a process

improvement initiative to increase maintenance renewal rates to record

levels above 90%.

Successfully led a 12 person team during the pilot and implementation of a

large Cisco wireless VOIP phone deployment integrated with the hospitals

Nurse Call System, pharmacy and lab.

Revitalized AeroScout RFID business by building a team and maintenance

function that increased engagement win rate by 300% and average GP to 40%

in 6 months

Implemented and maintained an 82,000 sq. ft. Data Center & 300 branches

servicing the mortgage industry.

Managed and engineered a complete Cisco switched and routed IP network

solution to support a 10,000 server Data Center with a NOC for the largest

Telco in Brazil.

Designed and deployed single site and multi-site CallManager with Unity 4,

5 and 6 VOIP phone systems.

PROFESSIONAL EXPERIENCE

Director Technology Services, McGladrey Consulting, April 2013 - February

2014

Led a new initiative for technology consulting for TOLA to include sales

efforts, delivery, project management, financials, team development and

growth.

Responsible for growing technology consulting across all areas including

BCP/DR, infrastructure, assessments, Cloud offerings, ERP/CRM systems, and

CIO advisory services.

Served on IT Steering Committees to assist clients with technology

initiatives.

Sr. Manager Services, Insight Direct, March 2012 - March 2013

Led the effort to create and develop a new National Data Center Practice.

Improved vendor partner certification levels with Cisco, EMC, NetApp and

VCE by hiring key resources that met vendor requirements, increasing

rebates and profitability.

Led the North Texas services team as part of the TOLA market that generated

$12 Million in annual revenue.

Managed the services delivery of the company's largest IPS customer that

comprised of a multi-year $56 Million services contract for a wireless

deployment and core infrastructure upgrade.

Personally oversaw the delivery of $15 Million of Vblock for the PayPal

data center in Utah.

Led a team that delivered FlexPod converged infrastructure for Enterprise

Rent-A-Car

Director Solutions Delivery, NEC, November 2006 - November 2011

Developed and led a professional services team to deliver high end

solutions in the Healthcare, Higher Education, Government and Retail

verticals.

Developed a Data Center Practice to deliver Cisco UCS, VMware, DELL, EMC &

NetApp (Vblock & FlexPod) solutions to include associated data center

design and assessment services.

Revitalized the AeroScout relationship by building a delivery team and

creating a maintenance function. Increased engagement win rate by 300% and

average GP to 40% in 6 months.

Appointed to an executive team to redefine, reorganize and improve NEC

Operations and Delivery.

Led a $100 Million Cisco Maintenance Group, which included Partner Managed

NECSecure and SmartNet

Area Services Manager

. Led an 8 person team consisting of Voice Techs & Engineers responsible

for all operations in a 6 state region.

. Successfully led a 12 person team during the pilot and implementation of

a large Cisco wireless VOIP phone deployment integrated with the hospitals

Nurse Call System, pharmacy and lab using Extension middleware.

Senior Network Engineer

. Designed and deployed Cisco outdoor Wireless Mesh network with 4400

Series Wireless LAN controllers (WLC) and Wireless Control System (WCS)

. Designed and deployed single site and multi-site CallManager and Unity 4,

5 and 6 VOIP phone systems.

. Upgraded 900 end point CallManager and Unity 4 to 5. Corrected QOS

design and upgraded 19 sites to BGP.

. Deployed over 800 Cisco 1242 LWAPP Access Points, WISMs and WCS

supporting wireless VOIP.

Senior Network Engineer, Modis Consulting, May 2006 - September 2006

Managed the design & implementation of a DR facility for a major mortgage

company.

Contributed to maintaining and implementing the redesign of a large

production data center.

Network Engineer II, Ameriquest Mortgage Company, March 2005 - May 2006

Implemented and maintained an 82,000 sq. ft. Data Center & 300 branches

servicing the mortgage industry.

Designed and configured Dev/Test/Cert environment. Implemented BGP, OSPF,

EIGRP and access-lists.

Education

Bachelor of Science Electronic Management

~ Southern Illinois University, December 13th, 1996

~ Graduated Magna cum Laude

Associate in Applied Science Electronic Systems Technology

~ Community College of the Air Force, August 15th, 1996

~Airman of the Year and AF Commendation Medal Recipient

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