Customer Service Manager

Steven H. Dickerson

***** ******** **

Cedar Springs, MI 49319

Email- stevenhdickerson@gmail. com Telephone: 616-***-****

Position with opportunities for advancement.

OBJECTIVE:

Holcim (US) Incorporated, 3443 Viaduct St. SW, Grandville, MI 49428,

EXPIERIENCE:

POSITION: Michigan Terminal Operations Terminal Manager

• Maintaining accounts payable for multiple locations, capital projects, creating budgets,

ordering parts & supplies, managing personnel, and customer service.

• Maintenance of plant/terminal equipment.

• Scheduling loading/unloading of bulk railcars and trucks.

• Use of computers using Microsoft Office programs, proficient in: SAP, MS Excel, and

Word

• Operation of several pieces of heavy equipment and have Commercial Class A license

• Metal fabrication and maintenance of plant/terminal equipment and structures.

• Maintain Facility Site Plans for port of entry facilities and relationships with United

States Coast Guard.

United States Army. 168th Transportation Battalion, 183rd

Maintenance Company, Fort Carson, CO. 80910

POSTION: METAL WORKER (44B/44E) SPECIALIST 4, PROMOTABLE

• Welding and machining on various types of metals.

• Responsible for section’s shop tools, and inventory of perishable items.

• Prepared reports of tasks and inventory.

• Operated many military pieces of equipment. Have Commercial Class A license.

• Gulf War Veteran

Grand Rapids Community College, 143 Bostwick Avenue NE, Grand Rapids

EDUCATION:

MI 49503. 27 Credits earned in Business Management. GPA 3.43.

University of Phoenix Online Campus, 4605 E. Elwood St. P.O. Box 52031

Phoenix, AZ 85072-2031

GPA of 3.68. Associates in Science.

Seminars: Have attended several workshops pertaining to leadership/management, and computer

software courses.

Certified Welder, 6G structural steel

Certified (FLIR) Thermal Imagery Level I

Certified Facility Site Officer (FSO) for U.S. Ports (Also have T.W.I.C card)

Available upon request.

REFERENCES:

Contact this candidate