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Sales Customer Service

Location:
Carteret, NJ
Posted:
September 03, 2014

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Resume:

ULYSSES WALLACE III

** ***** ****** ****: 609-***-****

Trenton, NJ 08638 acfqkl@r.postjobfree.com

Objective

To obtain an engineering manufacturing related position in an organization where I can utilize my skills for the betterment of the

department as well as gain exposure and experience through the required duties that will help me to become successful.

Education

New Jersey Institute of Technology (NJIT) ABET, Newark, NJ

M.S., Candidate in Industrial Engineering, Exp. Graduation. May 2016

B.S., Mechanical Engineering, Minor - Business, Graduated. Dec. 2012

Skills

Proficient in the use of computers (Microsoft Office Outlook, Word, Excel, Power Point, Visio, Paint, etc.) Use of analytical and project

planning tools and software, ProE / Creo CAD modeling, Solid-works, ANSYS, Analyzing blueprint drawings, specifications, technical

manuals and documentation, Account Management, Advertising Sales, Assets Recovery, Cashier, Contract Management, Credit,

Customer Relations, Data Entry, Debit, Direct Marketing, Fax, Leadership, Marketing, Materials Management, Office Equipment, Office

Management, Organizational Skills, Policy Analysis, POS Transactions, Promotional Materials, Quality, Receptionist, Reports, Sales,

Sales Development, Sales Management, Sales Training, Scanners, Assemblies, Lean Manufacturing, 5S.

Experience

Industrial/Manufacturing Engineering Intern, 06/2014 – Present

RBC Bearings Inc, Manufacturing Engineering Department – Ewing, NJ

• Optimizing Commercial Bearing Assembly using Lean Manufacturing 5S Techniques.

• Collected data by performing time studies on the plant floor to increase efficiency in manufacturing processes.

• Standardized assembly operations by investigating assembly process then implementing visual documentation.

• Determine buffer size needed per shift at each operation process for commercial bearings.

• Created a visual process model and Spaghetti diagram to help determine the most effective set up for commercial bearing plant

layout.

• Documented proposal for the elimination of an inefficient process, while assisting in providing alternative method for

improvement.

• Performing Grinding Optimizations to increase the efficiency of the Grinding Process.

• Integrated Lean Manufacturing techniques into Roller Bearings Assembly process to improve efficiency of production.

Retail Sales Associate, 03/2014 – 06/2014

AT&T, Authorized Retailer, Global Wireless - Hamilton, NJ

• Handled all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from

inventory, accepting customer payments and filing the completed orders.

• Maintain strong knowledge of all products, accessories, pricing plans, promotions and service features.

Sales Associate, 10/2013 – 04/2014

Macy’s, Men’s Shoe Department – Lawrenceville, NJ

• Operating cash register, tabulating sales activity, and handling large sums of money

• Providing attentive and courteous customer service; assisting with purchasing decisions

• Maintaining selling floor presentations and restocking products as needed.

Engineering Intern, 06/2011 – 08/2011

Cummins Inc. Power Generation, Global Codes & Standards - Minneapolis, MN

Improved the quality and efficiency of Cummins products by analyzing improvements in schematics related to codes, standards

and regulations. Required the analysis of drawings, specifications, technical manuals and documentation.

Audited manufacturing plant floor to prevent regulatory agency fees by improving plant discrepancies immediately or reporting

a corrective action report to solve affected functions.

Leadership & Affiliations

Executive Board Programs Chair, National Society of Black Engineers, Elected 2010-2012.

Collaborated with other club members to schedule and prepare fund-raisers, social, awareness, and community events on campus

resulting in NJIT-NSBE Chapter being awarded best organization of the year.

R&R Martial Arts, Black Belt, 1998 – 2007

Principles of Lean Manufacturing Certificate of Completion, NJMEP, August 2014



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